Medical Receptionist
Private Employer
Lake Worth
- Collected patient information and verified insurance details accurately.
- Greeted patients and managed appointment scheduling efficiently.
- Maintained patient records in electronic health record systems securely.
- Coordinated communication between medical staff and patients effectively.
- Processed patient payments and managed billing inquiries professionally.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Processed referrals for specialist care when requested by physicians or patients.
- Straightened up waiting room to maintain neat and organized space.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
