Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Demonstrated excellent customer service skills while interacting with customers in a friendly manner
Managed large amounts of cash accurately during busy hours in a fast-paced environment
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Shift Leader
St. Peters Athletic Association
07.2022 - 07.2024
Trained new employees in job duties, safety procedures, and company policies
Managed store closing and opening procedures to ensure safety and security
Assisted customers with inquiries, orders and complaints in a timely manner
Demonstrated proficiency in problem-solving techniques when addressing customer complaints or operational issues in a professional manner
Education
Bachelor of Science - Exercise Science
University of Arkansas
Fayetteville, AR
05.2027
Skills
Training & Development: Display mentoring and leadership skills that helped develop the newest employees
Willing to learn: Participate in many career advancing opportunities, eager to learn and become a stronger worker
Problem Solving: levelheaded and capable of providing unique solutions to solve difficult situations/ problems
Cooperation: Easy to work with and maintain a safe and encouraging work environment
Shadowing experience
May 2024- July 2024: Shadowed local high school athletic trainer and got to be hands on with athletes treatment and rehabilitations. Learned the ins and outs of the field experience but also the office duties as well.
Certified Nursing Assistant at St. Peters Post Acute (Villages Of St. Peters)Certified Nursing Assistant at St. Peters Post Acute (Villages Of St. Peters)