- Youth mentor, providing guidance and support to empower the next generation of leaders
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Interior Design
- I enjoy helping others and giving back to the community
- Avid Reader
- Reading
- Fashion and Style
- Volunteer Work
- Personal Development and Self-Improvement
Madison Townsend
Houston
Summary
Results-driven Logistics Manager with a proven track record at More Mail Services, enhancing customer satisfaction and optimizing supply chain operations. Expert in shipping and receiving, with strong team management skills. Achieved improved on-time delivery rates through strategic route planning and effective communication, fostering collaboration across departments for seamless logistics execution.
Adaptable and organized individual with strong problem-solving skills and positive, upbeat attitude. Knowledge of supply chain management and inventory control, coupled with skills in data analysis and logistics planning. Committed to optimizing operations and ensuring timely deliveries.
Overview
4
4
years of professional experience
Work History
Logistics Manager
More Mail Services
03.2022 - 12.2025
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Reduced warehouse storage costs with effective space utilization strategies.
- Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
- Reduced shipping errors by overseeing implementation of new quality control system at packing stage.
- Enhanced team collaboration and communication, leading to more efficient problem-solving during peak operational periods.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Education
High School Diploma -
Houston Community College
Houston, TXSkills
- Shipping and receiving
- Warehouse management
- Distribution management
- Supply chain management
- Team management
- Work delegation
- Logistics management
- Shipping documentation
- Mentoring and training
- Supplies inventory
- Warehouse safety
- Customs compliance
- Order fulfillment
- Purchasing management
- Employee supervision
- Client relationship management
- Critical thinking
- Inventory management
- Relationship building
- Team collaboration
- Customer service
- Decision-making
- Customer relationship management
- Staff management
- Staff supervision
Accomplishments
- Supervised team of 8 staff members.
- Achieved large amounts of income by completing large scale print jobs quickly, with accuracy and efficiency.
Interests
Timeline
Logistics Manager
More Mail Services
03.2022 - 12.2025
High School Diploma -
Houston Community College