Summary
Overview
Work History
Education
Skills
Timeline
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Madison Trickett

Vancouver,WA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Receptionist

Concorde Career Colleges
Portland, OR
06.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted with special projects assigned by management when required.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.

Crew Member

Jersey Mikes
Vancouver, WA
12.2021 - 06.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Crew Member

Freshii
Vancouver, WA
04.2021 - 12.2021
  • Resolved customer complaints in a professional manner.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

High School Diploma -

Columbia River High School
Vancouver, WA
06-2023

Skills

  • Administrative Support
  • File Management
  • Scheduling
  • Data Entry
  • Telephone skills
  • Customer/Client relations
  • Professional and polished presentation
  • Organization skills

Timeline

Receptionist

Concorde Career Colleges
06.2023 - Current

Crew Member

Jersey Mikes
12.2021 - 06.2023

Crew Member

Freshii
04.2021 - 12.2021

High School Diploma -

Columbia River High School

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Madison Trickett