Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Triplett

East Palatka,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Bartender

Renegades on the river
05.2022 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Manager

Tasting Tours Nights of Lights
11.2019 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Established team priorities, maintained schedules and monitored performance.

Bartender

Corky Bell's Seafood and Steak
10.2019 - 04.2022
  • Poured wine, beer and cocktails for patrons.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Completed regular bar inventories and daily requisition sheets.
  • Balanced daily registers and generated sales reports for management.

Bartender

Gators Dockside
01.2017 - 09.2019
  • Greeted frequent visitors by name and explained new promotions.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Monitored bar inventory and promptly restocked low items before depletion.

Education

Associate of Science - Accounting And Finance

Valencia College
Orlando, FL
05-2019

Skills

  • Critical thinker
  • Conflict resolution abilities
  • Organizational and Planning Skills
  • Strong Work Ethic
  • Meticulous attention to detail
  • Work Prioritization
  • Strong Problem Solver
  • Resourceful
  • Customer Service-Oriented
  • Quality Assurance
  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Menu memorization
  • Service-oriented mindset

Timeline

Bartender

Renegades on the river
05.2022 - Current

Manager

Tasting Tours Nights of Lights
11.2019 - 02.2025

Bartender

Corky Bell's Seafood and Steak
10.2019 - 04.2022

Bartender

Gators Dockside
01.2017 - 09.2019

Associate of Science - Accounting And Finance

Valencia College

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