Madison Tripp
Huntsville,AL
Summary
Highly proficient and consistently productive individual who thrives on learning new tasks and staying energized. With over 6 years of experience in fast-paced, team-based environments, motivated to excel as the best employee. Drive and proven success in achieving established targets and team goals complemented by personable and professional communication skills. Self-driven, independent, and prioritize proactive work while being accountable for actions. Eager to expand knowledge and skills in other fields to build a promising future.
Overview
5
5
years of professional experience
Work History
Receptionist
EasyVet Madison
07.2024 - Current
- Welcomed visitors and customers in a courteous manner.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Receptionist
McCurdy Animal Hospital
04.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled appointments, liaised with clients, and maintained updated records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Team Lead
LawLers Barbecue
10.2019 - 01.2020
- Managed employees
- Head team lead
- Full time
- Communicated well with customers
- Dealing with and resolving problems and issues which arise
- Directed training of new team members and mentored each to promote productivity, accuracy and friendly service
- Become more confident, dynamic
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching goals
Education
High School Diploma - undefined
New Hope High School
New Hope, AL01.2020
Skills
- Cash handling accuracy
- Excellent communication skills
- Staff training and development
- Cheerful and energetic
- Dependable and reliable
- Active listening
- Flexible scheduling
- Effective team player
- Team leadership
- Organizational strengths
- Adaptive team player
Timeline
Receptionist
EasyVet Madison
07.2024 - Current
Receptionist
McCurdy Animal Hospital
04.2021 - 04.2022
Team Lead
LawLers Barbecue
10.2019 - 01.2020
High School Diploma - undefined
New Hope High School
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