MADISON TYSON
Hanover,PA
Overview
2
2
years of professional experience
Work History
Administrative Assistant
AC Rimmer
Mechanicsburg, PA
08.2024 - Current
- Greeted visitors and provided general information about the company.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Scan and fax papers to the computer.
- Monitored and ordered office supplies necessary for filing and record-keeping activities.
- Scheduled and coordinated field appointments for 12 technicians, ensuring timely service delivery.
- Directed phone calls to appropriate personnel, maintaining efficient communication channels.
- Processed payments and managed customer accounts, ensuring all agreements were current and accurate.
- Assisted 2500 customers, delivering prompt and professional service.
- Managed interactions with 2500 customers, ensuring efficient and effective service.
- Identified needs of customers promptly and efficiently.
Medical Assistant/Receptionist
crumay parnes
Enola, PA
01.2023 - 05.2024
- Informed patients of financial responsibilities prior to rendering services.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Skills
- Appointment setting
- Letter preparation
- Billing support
- Appointment management
- Office administration
- leadership
- time management
Timeline
Administrative Assistant
AC Rimmer
08.2024 - Current
Medical Assistant/Receptionist
crumay parnes
01.2023 - 05.2024