Madison Van Genderen
Iowa City
Summary
Dedicated volunteer at Mercy Hospital, skilled in community engagement and relationship building. Successfully organized events that enhanced program visibility and participation. Demonstrated strong problem-solving abilities and attention to detail while providing emotional support to the elderly, ensuring a positive and professional representation of the organization. Have completed adult abuse/child abuse programs. Am also certified in basic life support training and first aid training.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer at Mercy Hospital and Hospice House
Mercy Hospital
05.2022 - 11.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Provided emotional support and companionship to elderly in community homes.
- Kept case files updated, accurate and aligned with requirements.
Education
Associate of Arts - Biology
University of Iowa
Iowa City, IASkills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Relationship building
- Customer service
- Community engagement
- Decision-making
- Answering phones
- Professional appearance
- Telephone etiquette
- Deadline adherence
- Conflict resolution
- Cultural awareness
- Administrative tasks
- Recordkeeping and confidentiality
- Active listening
- Organizational skills
- Patient assessment
Certification
- Basic life support training
- First aid training
- Adult abuse training
- Child abuse training
Timeline
Volunteer at Mercy Hospital and Hospice House
Mercy Hospital
05.2022 - 11.2024
Associate of Arts - Biology
University of Iowa