Madison Vaske
Cincinnati
Summary
Motivated business professional with a solid background in enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with an innovative mentality focused on driving company success. Dedicated to achieving results and exceeding expectations in a fast-paced work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
McDonald's Restaurant
08.2023 - Current
- Demonstrated strong leadership by successfully managing store operations and staff supervision.
- Ensured that customer service standards were met or exceeded at all times.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Assisted in coordinating monthly budgets, managed profit and loss and consistently met desired margin targets.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Accountant
Omni Hotels & Resorts
08.2022 - 08.2023
- Processed invoices and payments in accordance with company policies and procedures.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Managed vendor relationships through prompt communication of payment information.
- Assisted with month-end closing activities as needed.
Front Office Supervisor
Great Wolf Lodge
11.2021 - 08.2022
- Supervised front office staff, including hiring and training new employees.
- Handled customer complaints in a professional manner.
- Conducted regular meetings with front office staff members to discuss any issues they may have encountered during their shift hours or when dealing with guests directly at check-in and check-out counters .
- Assessed daily operational needs of the front desk team including staffing requirements, supplies ordering, maintenance requests, thus ensuring smooth running of all processes involved .
- Responded promptly to inquiries from guests or potential customers via phone or email.
- Developed strategies to improve customer satisfaction levels.
- Implemented policies and procedures related to the front office operations.
Education
High School Diploma -
Kings High School
Kings Mills, OH05-2019
Skills
- Team leadership strength
- Business operations background
- Employee Relations
- Business Development
- Customer Retention
- Budgeting and cost control
References
References available upon request.
Education and Training
true,other,other
Certification
Hamburger University
Timeline
Assistant General Manager
McDonald's Restaurant
08.2023 - Current
Accountant
Omni Hotels & Resorts
08.2022 - 08.2023
Front Office Supervisor
Great Wolf Lodge
11.2021 - 08.2022
High School Diploma -
Kings High School
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