Summary
Overview
Work History
Education
Skills
Community Service Experience
References
Timeline
Generic

Madison Vigeant

Unity,ME

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Unity Dunkin'
05.2018 - Current
  • Worked as an assistant manager in a fast-paced fast food environment
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

UMF Peer Care Manager

UMF Student Health Center/COVID Response Team
10.2020 - 05.2021
  • Provided student support on campus for those who were in isolation and quarantine
  • Supported and troubleshot campus-wide COVID testing clinics
  • Led the campus-wide peer-care manager social media team, including Instagram and Facebook
  • Collaborated with the website team to provide relevant information
  • Maintained and adhered to deadlines
  • Was Responsible for effective, accurate communication delivered in a timely manner.

UMF Orientation Intern

University Of Maine At Farmington
09.2019 - 05.2021
  • Helped organize, plan, and implement appropriate orientation programming for approximately 400 incoming first-year students
  • Responsible for organizing campus locations, Zoom support, and activities for daily usage
  • Collaborated and regularly communicated with professional staff to support orientation programming
  • On orientation days, reviewed and ensured activities were executed as planned and provided troubleshooting to any unexpected problems.
  • Promoted a culture of continuous learning by sharing resources, tools, and best practices among interns and staff members.

Education

Associate of Science - Medica Coding And Electronic Health Records

Central Maine Community College
Auburn, ME
05.2025

Bachelor of Arts in Psychology -

The University of Maine at Farmington (UMF)
Farmington, ME
05.2021

Skills

  • Strong attention to detail

  • Meticulously organized

  • Strong communication skills

  • Positive and encouraging attitude

  • Highly motivated

  • Goal-oriented and motivated

  • Growth mindset

  • Project Management

  • Problem Resolution

Community Service Experience

Alpha Phi Omega - Co-Ed Community Service Fraternity, President, Service Vice President, Region R Student chair on the National Student Advisory Committee

  • Organized a significant number of community service projects for the campus and community Helped organize and see-through regional conferences Participated on legislation boards as a voting delegate to help enact national legislation for the Served as the Region R Student chair on the National Student Advisory Committee to collaborate with a committee of approximately 25 students to discuss the programming and organization of a national community service fraternity. Ran club meetings and made sure other members and officers were completing tasks in a timely manner

Rotaract, President

  • Ran and organized the club meeting along with a weekly community service project. Responsible for managing and keeping track of a sponsor child along with sending regular check-in letters and presents and reporting back to the club. Regularly attended Rotary Meetings to keep informed on town business and volunteer opportunities.

Girls Talk/Teen Voices, Mentor

  • Attended weekly mentor sessions every semester with a student at a local middle school or high school. Built a report with a student through the power of reading and book-based activity Help students build confidence within themselves selves and be a role model

References

  • Christine Wilson, Vice President for Student Affairs, UMF, 860-987-8885, christine.wilson@maine.edu
  • Brian Ufford, Direction of Student Life, UMF, 207-491-7334, brian.ufford@maine.edu
  • Mary Ellms, Coordinator of First-Year Experience, UMF, 207-270-0048, mary.ellms@maine.edu
  • Duncan Farley, Area Director, UMF, 207-778-7488, duncan.farley@maine.edu

Timeline

UMF Peer Care Manager

UMF Student Health Center/COVID Response Team
10.2020 - 05.2021

UMF Orientation Intern

University Of Maine At Farmington
09.2019 - 05.2021

Assistant Manager

Unity Dunkin'
05.2018 - Current

Associate of Science - Medica Coding And Electronic Health Records

Central Maine Community College

Bachelor of Arts in Psychology -

The University of Maine at Farmington (UMF)
Madison Vigeant