Madison Vineys

Supported a fast-growing global tech startup with end-to-end People Operations, building scalable systems, improving processes, and creating impactful employee programs.

Talent Acquisition & Hiring:

• Partnered with hiring managers to conduct role kickoff conversations, craft job descriptions, build interview plans, and deliver interview training.
• Managed end-to-end recruitment, including sourcing (primarily via LinkedIn), resume review, first-round interviews, candidate guidance, offer meetings, and official offer letters.
• Overhauled ATS templates and communication protocols to ensure consistent, professional candidate experience.
• Analyzed compensation data to develop competitive salary bands tailored to specific locations.
• Managed job postings and pipeline accuracy across ATS and external platforms.

Onboarding & New Hire Experience:

• Designed and implemented a streamlined company-wide onboarding base plan, collaborating with department leads to create personalized onboarding experiences tailored to each team.
• Conducted Day 1 HR meetings with new hires to review required documentation and establish rapport.
• Developed a 30-day onboarding survey to gather feedback, continuously improving the new hire experience.
• Created probationary period review processes enabling managers to assess if new hire will be retained.

Employee Experience & Engagement:

• Supported company-wide employee listening initiatives through surveys, benchmarking, and data analysis to translate insights into action improving morale and productivity.
• Developed and led inclusive programming, events, and communications that foster belonging and reinforce core values.
• Collaborated with design and People Ops on internal marketing and swag initiatives.
• Maintained open communication channels to address employee feedback and concerns.

Performance Management & Career Development:

• Spearheaded the creation and rollout of department-specific career ladders and role level frameworks within a one-month timeline, supporting transparent career progression for all employees ahead of performance review cycles.
• Reviewed and updated performance management systems, formalizing processes and documentation shared company-wide.
• Provided leadership coaching, organizational development guidance, and employee relations support.

Leave Management & Benefits:

• Led global leave communications and compliance across North America, UK, Europe, Singapore and Australia, including parent leave tracking, payroll coordination, and distribution of leave-related materials (e.g. designation notices, baby swag packages).
• Conducted benefit stipend expense reviews and entered PTO records accurately into HRIS.

Offboarding & Employee Relations:

• Designed and implemented a comprehensive exit interview process for voluntary terminations, including tracking, surveys, scripted interviews, separation letters, and access termination protocols.
• Managed complex employee relations issues through thorough investigations and legal compliance, escalating as needed to leadership and legal counsel.

Operational Support & Vendor Management:

• Partnered with external vendors including EORs and third-party payroll providers to ensure seamless hiring, onboarding, payroll, and offboarding processes.
• Supported accounting teams with payroll processing, expense reimbursements, and compliance.
• Continuously researched and implemented process improvements aligned with company growth and initiatives.

• Designed, improved, and personalized internal and external recruitment systems for all PLACE partner teams across the U.S.
• Successfully placed over 70 hires, both in-person and virtual roles, within one calendar year.
• Consulted with 100+ teams on current talent needs and reviewing financial data to assess hiring eligibility.
• Owned the full-cycle internal recruitment process, including but not limited to the KPI creation, customized job descriptions, sourcing, screening, candidate selection, reference checks, verbal offers, and offer letter generation.
• Led the external candidate experience, providing interview coaching, benefits guidance, offer review, and onboarding support.
• Researched and developed five role-specific 100-Day Onboarding plans, and led onboarding through structured check-ins and guidance for both hiring managers and new hires.
• Achieved a 100% Net Promoter Score and 96.7% customer satisfaction on services delivered.
• Exceeded performance KPIs by filling roles 20% faster than industry benchmarks, with a lower-than-average turnover rate.
• Managed and mentored a Recruiting Assistant, assigning tasks and conducting weekly 1:1 meetings for support and development.

• Led full-cycle recruitment, from job creation and sourcing to hiring and onboarding.
• Presented HR law updates to leadership and advised on compliance and policy matters.
• Counseled and supported managers and employees with workplace issues, performance reviews, and documentation.
• Maintained confidential personnel records and managed HRIS, Payroll, and other systems.
• Educated staff on compensation, benefits, schedules, and growth opportunities.
• Processed bi-weekly payroll for 40+ employees, including commissions, reimbursements, and wage garnishments.

• Reviewed all HR paperwork for accuracy and completeness, including verifying, collecting, and correcting data for union and non-union employees.
• Supported recruitment by screening applicants and coordinating interviews company-wide.
• Assisted with employment claims, including Workers’ Comp and unemployment.
• Created content for the Wellness Newsletter and internship Instagram (3+ posts/week).
• Managed employee enrollment and updates in CultureWise.
• Handled office support tasks, including reception, supplies, communications, and COVID compliance.