MADISON WAGNER
Troy
Summary
I am a highly motivated woman with a desire to help people in any way that I can. I bring an energizing personality and a hard work ethic to any situation I am in. I have struggled with my own health as an adolescent into adulthood and to be able to give back and work to help those who are also struggling with their health is my goal! I am an ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology and record keeping. I am ready to take on any challenge put before me, apply my knowledge, and help those in need!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Office Administrator
Edward Jones
Troy, NY
05.2023 - Current
- Managed daily office operations, ensuring seamless workflow and adherence to company policies.
- Coordinated client appointment scheduling, enhancing client engagement and service efficiency.
- Developed and maintained strong relationships with clients, contributing to increased retention rates.
- Facilitated communication between financial advisors and clients, ensuring accurate information dissemination.
- Oversaw compliance with regulatory requirements, mitigating risks and ensuring a secure working environment.
- Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
Beauty Advisor / Sales Associate
A & A Beauty Supply
Clifton Park, NY
09.2022 - 05.2023
- Consulted with customers to assist in finding best hair care products to fit their needs or their client's needs.
- Shared expert product knowledge and demonstrated custom-fit solutions.
- Attended meetings to learn about new beauty products and trends.
- Stocked shelves, cleaned floors and organized sales areas.
- Designed and set up advertising signs and displays of merchandise on shelves and counters to attract customers and promote sales.
- Developed and maintained strong relationships with clients to promote loyalty.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Computed sales prices, total purchases, and received and processed cash and credit payment.
Beauty Advisor / Assistant Manager
Cosmoprof
Troy, NY
08.2021 - 09.2022
- Advised customers on latest and newest beauty products upon arrival.
- Provided makeup, skin care, and hair care consultations to help customers with product decisions.
- Developed and maintained strong relationships with clients to promote loyalty.
- Designed and set up advertising signs and displays of merchandise on shelves and counters to attract customers and promote sales.
Beauty Advisor
Sally Beauty Supply
Hudson, NY
08.2020 - 06.2021
- Consulted with customers to assist in finding best skincare and makeup products for skin type and look.
- Shared expert product knowledge and demonstrated custom-fit solutions.
- Promoted new products with events to boost sales and prospective customers.
- Advised customers on latest and newest beauty products upon arrival.
- Stocked shelves, cleaned floors and organized sales areas.
- Took inventory or examined merchandise to identify items needing reordering or replenishment.
- Provided makeup, skin care, and hair care consultations to help customers with product decisions.
Education
Associate Degree in Nursing (ADN) - Nursing
Maria College
Albany, NY05-2027
No Degree - Psychology
The Sage Colleges
Troy, NY03-2023
Skills
- Safety and Cleanliness Standards
- Task delegation
- Excellent Written and Verbal Communication
- Problem-solving abilities
- Engaging with Diverse Customers
- Currency transaction management
- Adaptability and flexibility
- Documentation and recordkeeping
- Task prioritization
- Compliance monitoring
- Teamwork and collaboration
- Multitasking and organization
Certification
BLS Certification
Awards & Honors
- Dean's List Honoree
- Member of Triota Honor Society
- Member of Alpha Kappa Delta
Timeline
Branch Office Administrator
Edward Jones
05.2023 - Current
Beauty Advisor / Sales Associate
A & A Beauty Supply
09.2022 - 05.2023
Beauty Advisor / Assistant Manager
Cosmoprof
08.2021 - 09.2022
Beauty Advisor
Sally Beauty Supply
08.2020 - 06.2021
Associate Degree in Nursing (ADN) - Nursing
Maria College
No Degree - Psychology
The Sage Colleges