Madison Ward
Clearwater,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Vocal Coach
Universal Rock School
02.2019 - Current
- Enhanced vocal techniques by identifying strengths and weaknesses of individual students.
- Developed personalized lesson plans for diverse skill levels, leading to consistent improvement in student performances.
- Increased student confidence through constructive feedback and positive reinforcement.
- Assisted students in preparation for auditions, resulting in successful placements in choirs, bands, and musical theater productions.
- Cultivated strong relationships with parents through open communication channels, keeping them informed about their child''s progress and addressing any concerns promptly.
Personal Sales Representative/Sales Associate
Roberts Christmas Wonderland
10.2016 - 03.2022
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Youth Minister
St. Catherine Of Siena Catholic Church,
08.2013 - 06.2017
- Collaborated with parents to ensure consistent communication regarding youth activities and events.
- Developed innovative outreach initiatives, resulting in increased attendance at ministry events.
- Managed yearly budget for the youth ministry program, ensuring responsible allocation of resources for maximum impact.
- Coordinated volunteer efforts for various church functions, promoting a sense of unity within the congregation.
- Cultivated positive relationships with local schools and organizations to promote community involvement among youth members.
Education
High School Diploma -
Gibbs High School
St. Petersburg06.2013
Skills
- Relationship Building
- Verbal and Written Communication
- Appointment Scheduling
- Consultative Sales
- Team Development
- Customer Service
Timeline
Vocal Coach
Universal Rock School
02.2019 - Current
Personal Sales Representative/Sales Associate
Roberts Christmas Wonderland
10.2016 - 03.2022
Youth Minister
St. Catherine Of Siena Catholic Church,
08.2013 - 06.2017
High School Diploma -
Gibbs High School
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