Madison Ward
Virginia Beach,VA
Summary
I am a compassionate student PCT that possesses a gentle touch and caring attitude centered on treating people with dignity and respect. I have expertise in the geriatric community. I am empathetic, with a sensitive and compassionate approach to cultivating trusting, stimulating and varied bonds with patients in order to provide a sense of trust and safety. With a flexible approach to learning I am confident in my abilities to learn everything I can from my peers and to apply it to my patients care. I have experience in a hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. I am a collaborative team player with strong clinical and interpersonal skills. Available at as many needed hours per week, weekends and evenings
Overview
1
1
year of professional experience
1
1
Certification
Work History
Care Giver
John McFarland
04.2023 - 03.2024
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, and meal preparation.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the clients personal space.
- Enhanced clients comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help client achieve nutritional objectives.
- Assisted and monitored clients oxygen
- Transported client to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on client''s day, informing adjustments in care plans when necessary.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to clients safety.
- Laundered items, changed sheets and made bed to keep clients' bedroom clean.
- Built strong relationships with client to deliver emotional support and companionship.
- Assisted clients with daily activities to maintain self-esteem and general wellness.
- Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Hostess
Chris Strickland
11.2022 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
PCT Certification - Patient Care Technician
Sentara College of Health Sciences
Chesapeake, VA05.2024
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA06.2020
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Personal Hygiene Assistance
- Multitasking and Organization
- Daily living assistance
- Patient Care
- Basic Housekeeping
- Strong Ethics
- Compassionate Care
- Flexible Schedule
- First aid and safety
- Dementia Care
- Alzheimer's Care
- Documentation
- Mobility Assistance
- Medication Administration
- Behavior redirection
- Patient Management
- ADL Assistance
- Nutrition knowledge
- Complex Problem-Solving
- Fast Learner
- Attentive to People
- Bedside Care
- Clear Communication
- Supportive Personality
- Critical Thinking
- Team Collaboration
- Vitals Monitoring and Documentation
- CPR Certification
Affiliations
- Sentara College Of Health Sciences
Certification
- PCT - Patient Care Technician
Additional Information
I am currently completing clinicals Tuesdays and Wednesdays at the Heart Hospital in Norfolk, VA. I graduate from my PCT program May 1st, but would love the opportunity to start before then.
Timeline
Care Giver
John McFarland
04.2023 - 03.2024
Hostess
Chris Strickland
11.2022 - 09.2023
PCT Certification - Patient Care Technician
Sentara College of Health Sciences
High School Diploma -
Ocean Lakes High School