Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Webb

Mobile,AL

Summary

Lovely to meet you! I am a passionate, hard worker! I strive to learn efficient practices at work and follow through to reach goals and complete tasks. Team work and equal responsibility is super important to me! I am proactively working towards going back to school for my Bachelor's degree when the time is right. I have a 2 year old son who is my entire world!

Overview

7
7
years of professional experience

Work History

Daycare Teacher

Little Crusaders Learning Center
09.2023 - Current
  • Primary focus with 18-24 month olds
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Developed strong relationships with parents through regular communication about their child's progress and needs.
  • Helped new children adjust to classes by giving one-on-one support.
  • Supported students in developing self-esteem and self-confidence.
  • Utilized creative teaching methods to engage students in the classroom.
  • Implemented age-appropriate lessons to meet needs of young learners.
  • Protected children in class and outdoors with observational skills and positive reinforcement for good behavior.
  • Organized and supervised large and small group activities.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Modeled positive behavior and communication skills for students.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Gathered materials and resources to prepare for lessons and activities.
  • Actively encouraged children to develop their communication, problem-solving and social skills.

Delivery Driver

DoorDash
04.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Front Desk Agent

A&R Hospitality And Group
11.2020 - 11.2021
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Ensured compliance with hotel policies and procedures while addressing any discrepancies in a timely manner.
  • Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Enforced policies and procedures to increase efficiency.

Sales Lead

Journeys Shoes
05.2020 - 11.2020
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Exceeded sales targets consistently.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales and customer satisfaction through personalized servicing.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Team Member

Sonics Drive In
07.2019 - 07.2020
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted with inventory counts and stocking.

Team Member

Five Guys Burger And Fries
08.2016 - 10.2018
  • Exceeded performance goals through diligent task completion and attention to detail.
  • Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained database systems to track and analyze operational data.

Education

Associate of Science - Biological Sciences

Coastal Alabama Community College
Bay Minette, AL
05.2023

Skills

  • Activity Planning
  • Behavior Modeling
  • Efficient Under Pressure
  • Cleaning and Sanitation
  • Time Management
  • Strong Work Ethic
  • Customer Service
  • Hospitality
  • Housekeeping
  • Classroom Management
  • Kitchen experience
  • Cash experience

Timeline

Daycare Teacher

Little Crusaders Learning Center
09.2023 - Current

Delivery Driver

DoorDash
04.2023 - Current

Front Desk Agent

A&R Hospitality And Group
11.2020 - 11.2021

Sales Lead

Journeys Shoes
05.2020 - 11.2020

Team Member

Sonics Drive In
07.2019 - 07.2020

Team Member

Five Guys Burger And Fries
08.2016 - 10.2018

Associate of Science - Biological Sciences

Coastal Alabama Community College

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