Madison Wendt
Cecil,WI
Summary
A motivated student with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Supervisor
Kress Events Center
09.2023 - Current
- Trained new employees on front desk operations, ensuring employees were well-prepared for their roles and responsibilities.
- Provide exceptional customer service, leading to satisfied guests.
- Answer multi-line phone systems to respond to inquiries and transfer calls to the correct departments and personnel.
- Welcome and assist guests as they enter the building
Barista
Caribou Coffee
06.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Personal Shopper
Walmart
06.2022 - 02.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
Education
Bachelor of Science - Psychology
University of Wisconsin - Green Bay
Green Bay, WI05.2027
Skills
- Customer service
- Time Management
- Problem-solving skills
- Exceptional communication
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Organizational skills
- Team work skills
Certification
- First Aid/CPR Certified
Timeline
Front Desk Supervisor
Kress Events Center
09.2023 - Current
Barista
Caribou Coffee
06.2023 - 08.2023
Personal Shopper
Walmart
06.2022 - 02.2023
Bachelor of Science - Psychology
University of Wisconsin - Green Bay
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