Madison Whatley
Military
Iron Station,Lincoln
Summary
Reliable employee seeking At Home Advisor position. Offering excellent communication and good judgment. Have earned a certification in microsoft word, powerpoint, and excel. very reliable for working, and ended up going into the military as a reserve, got CPR and Bls certified from it.
Overview
2
2
years of professional experience
Work History
Maid
Heavenly Cleaning Maid
Denver, NC
05.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged positively with residents while cleaning apartments and common areas.
- Kept building entryway glass clean and polished for professional presentation.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Responded to requests from patrons for linens and toiletries.
- Polished glass surfaces and windows.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Military
United States Navy
Charlotte, NC
11.2021 - Current
Associate
Lowes Home Improvment
Lincolnton, NC
05.2021 - 10.2021
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Educated new hires on company policies and procedures by designing and developing training program.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Team Member
Dairy Queen Grill & Chill
Denver, NC
06.2020 - 05.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Education
High School Diploma -
East Lincoln High School
Denver, NC05.2021
Timeline
Maid
Heavenly Cleaning Maid
05.2022 - Current
Military
United States Navy
11.2021 - Current
Associate
Lowes Home Improvment
05.2021 - 10.2021
Team Member
Dairy Queen Grill & Chill
06.2020 - 05.2021
High School Diploma -
East Lincoln High School
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