Madison Whitmer
Topeka,KS
Summary
Dynamic and compassionate healthcare professional with a proven track record at The Healthcare Resort of Topeka, enhancing patient outcomes through expert application of medical terminology knowledge and patient-focused care. Excelled in roles requiring HIPAA compliance and vital signs monitoring, significantly improving patient satisfaction and care standards.
Overview
8
8
years of professional experience
Work History
CMA
The Healthcare Resort of Topeka
03.2021 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
CNA
The Healthcare Resort of Topeka
09.2019 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Educated patients and family members on best home care practices for healing and recovery.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Dental Hygiene Student
Concorde Career College
09.2023 - 09.2024
- Administered routine dental hygiene procedures and treatments.
- Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures.
- Complied with OSHA and corporate safety policies and standards.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Improved and developed knowledge through continuing education courses and seminars.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Maintained accurate medical and dental records by documenting important patient data in [Software].
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
Sales Associate
Suntana Spa
08.2016 - 08.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Associate of Applied Science - Dental Hygiene
Concorde Career College
Kansas City, MO09.2024
Associate of Science - Dental Hygiene
Allen County Community College
Iola, KS12.2021
High School Diploma -
Topeka West High School
Topeka, KS05.2018
Skills
- Accounts receivable management
- Audit preparation
- Tax Compliance
- Bank Reconciliation
- Data Entry
- Medical Terminology
- HIPAA Compliance
- Patient Scheduling
- Patient-focused care
- Indirect Patient Care
- Patient Relations
- Electronic Health Records
- Sterile technique
- Patient oral care
- Reliable team player
- Reliable transportation
- Vital signs monitoring
- Sterilization techniques
- Medical terminology knowledge
- Compassionate
- Dementia and Alzheimer's knowledge
- Hospice Care
- CPR
Timeline
Dental Hygiene Student
Concorde Career College
09.2023 - 09.2024
CMA
The Healthcare Resort of Topeka
03.2021 - Current
CNA
The Healthcare Resort of Topeka
09.2019 - Current
Sales Associate
Suntana Spa
08.2016 - 08.2019
Associate of Applied Science - Dental Hygiene
Concorde Career College
Associate of Science - Dental Hygiene
Allen County Community College
High School Diploma -
Topeka West High School
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