Madison Williams
Lake City,FL
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Senior Clerk
Florida Department of Transportation
Lake City, FL
12.2023 - Current
- Assist internal and external customers, independently handling numerous clerical tasks.
- Enter data into the system, print out requested sets, and generate reports.
- Create and maintain spreadsheets for tracking various metrics
- Obtain signatures for financial documents and internal and external invoices
- Prepare financial reports for management review
- Process payments for products or services.
- Answer telephone to take messages or redirect calls to appropriate colleagues.
- Perform general office duties such as photocopying, scanning, and faxing documents
- Scanning mail into the core system
- Maintaining travel documents in the core system and on paper.
- Monitor office supplies and placed orders
- Monthly reports (phone bill, motor logs, etc.)
- Attend meetings to take minutes and perform dictations
- Assist in making travel arrangements and booking venues for conferences and events
- Scanned and faxed documents relating to invoices and sales receipts
- Open, sort and route incoming mail and packages to staff
- Responded promptly to emails from both internal staff members and external customers seeking assistance.
- Completed daily clerical tasks to support smooth operations.
- Restocked office supplies and placed orders for new items.
- Organized materials and set up office meetings inside and between departments.
- Supported office clerical functions using word processing and other software, email and office machines.
- Coordinated travel arrangements for office personnel.
- Delivered messages and ran errands.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Make sure time sheets are submitted on time.
Senior Clerk
Baker Correctional Institution
Sanderson, FL
02.2023 - 12.2023
- HR Set up meetings and organized supporting materials
- Answered HR department inquiries, forwarding calls and messages to relevant personnel
- Managed calendars and scheduled appointments to maintain smooth flow of operations
- Obtain documents that are due in a timely manner
- Monthly/Weekly reports turned in on time
- Attend Department Head Meetings monthly
- Scheduled interviews to facilitate recruitment activities
- Prepared weekly recruitment reports
- Conducted in-person interviews with selected respondents
- Compiled and updated employee records in digital and physical file systems
- Facilitated daily operations of HR department with general and administrative support
- Assisted HR manager in recruitment processes by posting job ads and organizing resumes.
Residential Lending Portfolio Specialist
Drummond Community Bank
Lake City, FL
02.2022 - 01.2023
- Collaborated closely with mortgage brokers, home inspectors, and other industry professionals
- Developed financial projections and forecasts to guide investment decisions
- Participated in client meetings to discuss financial analysis and investment strategies
- Monitored market trends and news to identify emerging opportunities
- Pay invoices
- Record/document gathering/filing
- Ability to prepare reports and correspondence
- Gather all closing documents for Modification process
- Weekly Rate sheet update for Mortgage department.
Scanning Clerk
Drummond Community Bank
Lake City, FL
09.2021 - 02.2022
- Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution
- Utilized work order and job instructions to identify necessary materials and quantity requirements
- Documented finished work to keep supervisors informed of production activities
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs
- Skilled at working independently and collaboratively in a team environment
Teller
Sunstate Federal Credit Union
Lake City, FL
08.2017 - 09.2021
- Assisted in greeting, directing and engaging with client lobby traffic
- Prepared official checks, money orders and certified checks
- Opened, assisted and monitored members with safety deposit boxes
- Upheld confidentiality guidelines as per bank policy
- Maintained strict compliance with banking standards, regulations and laws
- Followed strict security protocols to ensure safety of customer information
- Verified account balances and resolved discrepancies for customers efficiently
- Processed customer transactions, including deposits, withdrawals, and check cashing
- Balanced cash drawer at beginning and end of shifts
- Completed daily reports on monetary transactions for management review
- Ordered cash supply from vaults to maintain adequate funds in teller drawers
- Handled sensitive financial documents with care to maintain confidentiality
- Answered incoming phone calls and addressed customer inquiries promptly
- Assisted with ATM maintenance, including stocking cash and troubleshooting issues
- Participated in ongoing training programs to stay current on industry regulations
- Conducted wire transfers for domestic and international transactions
- Supported coworkers during busy periods by assisting with their transactions
- Maintained cleanliness of teller stations and lobby areas throughout day.
Education
High School Diploma -
Columbia High School
Lake City, FL05.2017
Skills
- Worked effectively in fast-paced environments
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and a fast-paced environment
- Scheduling
- Appointment Setting
- Microsoft Office expertise
- Mail handling
- Recordkeeping knowledge
- Office Administration
- Scheduling and Planning
- Office Management
- File management expertise
- Bookkeeping
- Problem Identification
- Logical reasoning
- Account Management
- Customer Service
- Excellent Communication
- Administrative Support
- Flexible Schedule
- Teamwork and Collaboration
- Data Entry
- Positive and Friendly Attitude
- Verbal Communication
- Active Listening
- Computer Skills
- Organization
- Clerical Support
Timeline
Senior Clerk
Florida Department of Transportation
12.2023 - Current
Senior Clerk
Baker Correctional Institution
02.2023 - 12.2023
Residential Lending Portfolio Specialist
Drummond Community Bank
02.2022 - 01.2023
Scanning Clerk
Drummond Community Bank
09.2021 - 02.2022
Teller
Sunstate Federal Credit Union
08.2017 - 09.2021
High School Diploma -
Columbia High School