Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Williams

181 Kirby Dr Clarksville,TN

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Highly-motivated employee with desire to take on new challenges. Strong work ethic and able to adapt to change. Capable of effectively working unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Desk Assistant

MTSU DA
Murfreesboro, TN
08.2023 - 05.2024
  • Maintain a desk log
  • Appropriate desk paperwork
  • Serve as a customer service representative for Housing and Residential Life at MTSU
  • Provide lockout keys
  • Check out equipment.
  • Keep reception area, break area and conference room clean and orderly.
  • Greeted visitors at the front desk and directed them accordingly.
  • Answered phone calls and emails in a timely manner.

Supervisor

Ollies Bargain Outlet
Clarksville, Tennessee
07.2024 - 07.2025
  • Worked closely with front-end staff to assist customers.
  • Stocked shelves with merchandise, and maintained inventory levels.
  • Assisted customers with product selection, pricing, and availability.
  • Trained new staff on store policies and customer service standards.
  • Supervised daily operations to ensure smooth store functionality.
  • Collaborated with team members to enhance overall store performance.
  • Complied with company policies, objectives and communication goals.

Education

B.S - Physiology, Japanese

MIDDLE TENNESSEE STATE UNIVERSITY
Murfreesboro, TN
05.2025

Skills

  • Excellent communication skills
  • Technical Proficiency
  • Basic Mathematics
  • Time Management
  • Event Planning
  • Ability to communicate and interact with guests to build an inclusive guest experience
  • Ability to adapt to different guest interactions and situations
  • Team collaborations
  • Detail oriented

Timeline

Supervisor

Ollies Bargain Outlet
07.2024 - 07.2025

Desk Assistant

MTSU DA
08.2023 - 05.2024

B.S - Physiology, Japanese

MIDDLE TENNESSEE STATE UNIVERSITY

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