Madison Woodworth Lombardo
Lowell,MA
Summary
Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs.
Overview
5
5
years of professional experience
Work History
Intern
Law Office of George Panas
Dracut, MA
09.2024 - Current
- Organize and maintain law office filing systems, including electronic files.
- Manage calendar for attorneys to ensure timely completion of tasks.
- Schedule client meetings.
- Prepare documents, scan, and copy any necessary additional paperwork.
Server/Hostess
Black and Blue Steak and Crab
Burlington, MA
02.2024 - 10.2024
- Greeted guests and provided menus.
- Provided excellent customer service.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Monitored dining room for cleanliness and proper set-up at all times.
- Answered telephone and processed any takeout orders.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server/Hostess
Tremonte Pizzeria
Tyngsboro, MA
05.2019 - 08.2023
- Provide exceptional customer service to patrons.
- Have constant knowledge of all current food and beverage items.
- Deliver food and beverage orders in a timely manner.
- Communicate effectively with staff to ensure a positive experience for guests.
- Operate POS system to enter customers’ orders.
- Clean and set tables in preparation for other diners.
- Manage time efficiently to fulfill needs of guests.
- Seat customers at tables with a smile.
- Answer telephones and process any take-out orders.
- Cash customers out, help carry and walk to car with large orders.
Server
Dracut House Of Pizza
Dracut, MA
02.2022 - 02.2023
- Greeted guests.
- Prepared the food for customers.
- Answered phone calls, and cashed customers out.
- Accurately recorded orders on cash register.
- Performed opening and closing duties such as closing the cash register, clean the front and back area of the restaurant, prepped pizzas, and or count inventory.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Education
Criminal Justice
Merrimack College
North Andover, MA05-2025
High School Diploma -
Lowell Catholic
Lowell, MA05-2022
Skills
- Fast Learner
- Attention to Detail
- Multitasking and Organization
- Interpersonal and Social Skills
- Collaboration
- Problem-Solving
- Computer Skills
Timeline
Intern
Law Office of George Panas
09.2024 - Current
Server/Hostess
Black and Blue Steak and Crab
02.2024 - 10.2024
Server
Dracut House Of Pizza
02.2022 - 02.2023
Server/Hostess
Tremonte Pizzeria
05.2019 - 08.2023
Criminal Justice
Merrimack College
High School Diploma -
Lowell Catholic
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