My duties and responsibilities in the zoo change often and require flexibility. I monitor and guide guests with giraffe feeding, ensuring both guest and animal welfare during this experience. During the “Walkabout” Experience I ensure guests understand and follow the rules to once again ensure both guest and animal welfare as well as providing education and information about the animals present within the enclosure. I am a cast member in our show team where I perform short skits for the children and am trained in using technical equipment involving sound systems and microphones. In Ranger Station I am assigned to provide information about the various state parks within California as well as educate guests on various biofacts within the area such as skull identification and various information regarding California native animals.
I have been given awards for my customer service skills and have been asked to create a training curriculum for the Walkabout.
Cashier/Expo/Bartender
Buckhorn BBQ + Grill
07.2024 - 09.2024
I was responsible for overseeing orders and transactions in addition to ensuring every order came out correct and with a pleasant experience for the guests involved. At this location I also underwent barback and bartender training where I was taught the basics behind creating a great drink and a great experience for the guests seated at my bar.
(916) 496-9649
Cashier/Expo
California Fish Grill
06.2022 - 09.2022
I was responsible for taking orders and managing the transactions. In addition, I would also run expo as food orders were ready to be served. During my employment, I successfully ensured all guests followed all Covid-19 protocols with mask mandates and social distancing.
(916) 553-2080
Hostess
Serritella's
10.2019 - 09.2020
I was a hostess in a family owned restaurant where I greeted customers, assisted the servers and managed the “To Go” orders. During my employment in the pandemic I also learned proper sanitation and hygiene skills for restaurants.