Summary
Overview
Work History
Education
Skills
Timeline
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Madison Young

Arcadia,CA

Summary

Dynamic and detail-oriented professional with experience at Los Angeles City Hall, excelling in roles requiring exceptional organizational and data management skills. Leveraged expertise in Google Suite and database management alongside outstanding teamwork and collaboration abilities to enhance administrative efficiency. Proven track record of streamlining onboarding processes and improving data integrity, demonstrating a commitment to excellence and continuous improvement.

Overview

2
2
years of professional experience

Work History

Clerk

City of Los Angeles
01.2024 - Current
  • I effectively assisted in onboarding new hires and ensured the seamless execution of various administrative tasks. My meticulous attention to detail allowed me to verify the accuracy of all paperwork before processing, ensuring compliance and efficiency.
  • Performed administrative tasks such as filing, photocopying, faxing, mailing, and scheduling appointments.
  • Monitored incoming emails, responded to routine inquiries, and escalated complex issues to appropriate personnel for resolution.
  • Created Desk Reference Manuals for complicated processes

Student Worker

City of Los Angeles
01.2023 - 01.2024
  • Assisted in onboarding new hires by providing necessary orientation information.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Scheduled appointments for clients using the office calendar system and provided updates on changes or cancellations when needed.

Education

Bachelor of Science - Business Administration And Management

California State University of Los Angeles
Los Angeles, CA
05.2024

Associate of Arts - Business

Pasadena Community College
Pasadena, CA
06.2022

Skills

  • Microsoft
  • Google
  • Administrative Support
  • Customer Service
  • Data Entry
  • Schedule and Calendar Management
  • Record Keeping and Maintenance

Timeline

Clerk

City of Los Angeles
01.2024 - Current

Student Worker

City of Los Angeles
01.2023 - 01.2024

Bachelor of Science - Business Administration And Management

California State University of Los Angeles

Associate of Arts - Business

Pasadena Community College

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Madison Young