Madison Zavales-Johnson
Hillsboro,OR
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Listing Coordinator/Operations Manager
Hoag Real Estate
02.2021 - Current
- Established and maintained positive relationships with clients, mortgage lenders, contractors etc.
- Followed up with prospects throughout sales processes to offer assistance.
- Identified potential buyers through cold calling.
- Promoted active listings through social media marketing, open houses and newsletters.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Scheduled/Confirmed weekly broker appointments.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Handled incoming and outgoing mail, email and faxes.
- Organized and maintain staffs personal and professional calendars with reminders for upcoming meetings and events.
- Answer office telephone calls and inquiries.
- Restocked office and break room supplies and made appropriate equipment orders.
- Coordinated meeting and work schedules for staff teams and executives.
- Supported efficient operations by managing errands and clerical tasks
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Maintained organized records ensuring easy access for team members and clients.
- Contributed to a positive work environment through collaborative teamwork and proactive problem-solving initiatives.
Certified Nursing Assistant
Marquis Companies
02.2019 - 01.2020
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Internship Student
St Charles Hospital
02.2019 - 04.2019
- Partnered with health care professionals to assess patient history, concerns and complete physical examination.
- Learned tenets of professional office behavior and thoughtful collaboration.
- Shadowed staff and learned advanced work.
- Assisted nursing staff in prepping patients for examinations or procedures.
- Recorded daily notes on patient's condition in electronic medical record systems.
- Attended all scheduled rounds and teaching conferences offered at various sites.
- Provided extensive clinical and bedside support.
- Transported bed-confined patients to different hospital rooms and other locations.
Medical Receptionist
Vernonia Health Center
10.2016 - 05.2017
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Straightened up waiting room to maintain neat and organized space.
- Ordered ink cartridges, toner, paper and other office supplies.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Education
Certificate of Completion - Oregon Real Estate Broker Pre-License Training
OR Real Estate Broker School Certificate
10.2021
Certified Nursing Assistant - Nursing
Central Oregon Community College
02.2019
High School diploma -
Vernonia High School
01.2018
Skills
- Client Relations
- Call Documentation
- Paperwork Processing
- Microsoft Office
- Administrative Support
- Client Correspondence
- Scheduling and Coordinating
- Phone and Email Etiquette
- Team Leadership
- Employee Hiring
- Data Entry/Meeting Notes
Certification
- CNA - Certified Nurse Assistant
- CPR Certified
Timeline
Listing Coordinator/Operations Manager
Hoag Real Estate
02.2021 - Current
Certified Nursing Assistant
Marquis Companies
02.2019 - 01.2020
Internship Student
St Charles Hospital
02.2019 - 04.2019
Medical Receptionist
Vernonia Health Center
10.2016 - 05.2017
Certified Nursing Assistant - Nursing
Central Oregon Community College
High School diploma -
Vernonia High School
Certificate of Completion - Oregon Real Estate Broker Pre-License Training
OR Real Estate Broker School Certificate
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