Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Madison Ziegler

Madison Ziegler

Summary

Experienced leader with a unique background in business ownership, retail management, and law enforcement. I've managed and developed teams, trained and mentored young people, and worked directly with customers to ensure they always have a great experience. My time as a Police Officer taught me discipline, accountability, and how to make clear decisions under pressure, while running my own organizing business strengthened my skills in operations, planning, and client service. Most recently, as a manager in a fast-paced food environment, I've focused on creating a positive team culture, maintaining high standards, and exceeding guest expectations.

Overview

7
7
years of professional experience

Work History

Entrepreneur

Myself
10.2024 - Current
  • Established and manage a professional organizing business, overseeing operations including client management, marketing, scheduling, and finances.
  • Consult with individuals to assess organizational challenges and design customized systems to improve efficiency and sustainability.
  • Implement tailored organization plans, providing hands-on support to create functional, clutter-free spaces.
  • Deliver presentations and workshops for businesses and community groups on workplace and personal organization strategies.
  • Train and coach clients on maintaining organization habits, ensuring long-term success beyond initial implementation.
  • Built and maintained strong client relationships, resulting in repeat business and positive referrals.
  • Grew business presence through branding, outreach, and professional networking efforts.

Evening Manager

The Blast
08.2024 - Current
  • Supervise and support a team of high school and college-aged employees, ensuring proper execution of daily operations.
  • Oversee adherence to food safety standards, company protocols, and proper use of ingredients.
  • Ensure team members follow dress code and maintain a professional, customer-focused environment.
  • Train and onboard new employees, providing guidance to build confidence and consistency in service.
  • Lead by example by working alongside the team in all aspects of shop operations while providing direction when needed.
  • Collaborate with the owner and management team to identify areas for improvement, celebrate accomplishments, and implement best practices.
  • Foster a fun, fast-paced, and positive work environment that motivates staff and exceeds customer expectations.
  • Manage assistant managers by providing oversight, feedback, and support to ensure smooth store operations.

Police Explorer Advisor

City Of Owatonna
09.2023 - 08.2024
  • Mentored and trained youth ages 14–21 in law enforcement practices, professionalism, and the value of community service.
  • Developed and led training sessions, preparing participants for state-level competitions in law enforcement scenarios.
  • Coordinated program activities with a team of three advisors, ensuring a safe, educational, and structured environment.
  • Encouraged leadership, teamwork, and volunteerism among program participants, contributing to their personal and professional growth.
  • Successfully guided the Explorer team to compete at the state conference in multiple law enforcement skill events.

Police Officer

City of Owatonna
06.2022 - 08.2024
  • Enforced local, state, and federal laws while protecting lives and property through patrol, investigation, and community policing.
  • Responded to emergency and non-emergency calls, conducting thorough investigations and preparing detailed reports.
  • Built strong community relationships by engaging with residents, addressing concerns, and fostering trust in law enforcement.
  • Collaborated with fellow officers and agencies to ensure public safety and uphold departmental standards.
  • Maintained proficiency in defensive tactics, firearms, crisis intervention, and de-escalation techniques

Waitress

Lava Burger and Wings
07.2021 - 06.2022
  • Greeted and served customers
  • Provided detailed information on menus
  • Multi-tasked various front-of-the-house duties
  • Effectively handled the cash register, including all cash, debit, and credit card transactions

Guest Service Leader

Kwik Trip
01.2019 - 06.2022
  • Flexed between different positions, helping the team exceed targets with skilled work
  • Read and understood production orders for kitchen duties
  • Cleaned and organized work areas
  • Solved problems and shifted priorities quickly
  • Maintained protection of customer and company information
  • Helped train new employees
  • Effectively handled the cash register, including all cash, debit, and credit card transactions
  • Resolved conflicts between coworkers and guests
  • Delegated tasks

Education

Associate of Science - Law Enforcement

Riverland Community College
Austin, MN
05-2022

High School Diploma -

Owatonna Senior High School
Owatonna, MN
06-2020

Skills

  • Leader
  • Great Communicator
  • De-Escalator
  • Creative
  • Self Motivated
  • Energetic/Outgoing
  • Reliable
  • Adaptable
  • Strong-Willed
  • Compassionate

Interests

  • Volunteering
  • Playing Hockey
  • Reading
  • Any Outdoor Activities
  • Obedience Dog Training
  • Gym/Running
  • Video Games with Friends
  • Learning New Skills
  • Baking

Timeline

Entrepreneur

Myself
10.2024 - Current

Evening Manager

The Blast
08.2024 - Current

Police Explorer Advisor

City Of Owatonna
09.2023 - 08.2024

Police Officer

City of Owatonna
06.2022 - 08.2024

Waitress

Lava Burger and Wings
07.2021 - 06.2022

Guest Service Leader

Kwik Trip
01.2019 - 06.2022

Associate of Science - Law Enforcement

Riverland Community College

High School Diploma -

Owatonna Senior High School