Madison Bradford
DeSoto
Summary
A results-driven professional with extensive experience in guest services and team management. With the proud ability to enhance guest engagement and operations running smoothly. Utilizing strong multitasking and sorting skills while remaining focused and committed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Package Sorter
Target
10.2025 - 01.2026
- Sorted packages efficiently to ensure timely shipment and delivery.
- Collaborated with team members to maintain a clean and organized workspace.
- Followed safety protocols while handling packages and operating machinery.
Lead Hostess
Dave & Buster's
05.2025 - 01.2026
- Supervised seating arrangements to optimize guest flow and enhance dining experience.
- Trained new host staff on customer service operational procedures.
- Managed reservation systems to ensure efficient table turnover during peak hours.
- Coordinated with kitchen and waitstaff to communicate guest preferences and special requests.
Server
Bar Louie
02.2025 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without providing bad service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Cracker Barrell
11.2024 - 02.2025
- Resolved guest complaints swiftly, enhancing overall dining experience and fostering positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
- Created warm relationships with regular guest.
To-Go Specialist/ Server
On The Border Restaurant
11.2020 - 01.2025
- Prepared and packaged to-go orders efficiently for customer pickup.
- Ensured accuracy of order details and special requests for customer satisfaction.
- Collaborated with kitchen staff to streamline order processing and delivery times.
- Maintained cleanliness and organization of the to-go area to enhance workflow.
Assistant Manager
Dollar Tree
11.2023 - 06.2024
- Monitored financial transactions, and making sure cash handling procedures are accurate.
- Resolved guests issues and complaints effectively, maintaining a positive shopping experiences.
- Helped keep a nice , safe, and organized store environment to enhance the guest experience.
Assistant Manager
Dollar General
03.2022 - 08.2023
- Assisted in training and onboarding new team members to enhance operational efficiency.
- Coordinated inventory management processes, ensuring accurate stock levels and timely replenishment.
- Led daily operations, optimizing workflow to improve customer service and satisfaction.
- Implemented merchandising strategies, enhancing product visibility and sales performance.
Stocking Associate
Walmart
02.2021 - 01.2022
- Neatly stocking shelves in a proficient and safe way.
- Engaging in customer service by helping guests find items they cannot find or simply volunteering help.
- Folding clothing of all sizes in a very nice fashion leaving the store in good shape.
Education
High School Diploma - Emergency Medicine
Desoto High School
DeSoto, TXSkills
- Package handling
- Safety procedures
- Sorting techniques
- Speed and accuracy
- Reading comprehension
- POS Systems
- Wine knowledge
- Guest engagement
- Management
- Typing
Certification
- TABC certification
- Food handlers certification
Timeline
Package Sorter
Target
10.2025 - 01.2026
Lead Hostess
Dave & Buster's
05.2025 - 01.2026
Server
Bar Louie
02.2025 - 05.2025
Server
Cracker Barrell
11.2024 - 02.2025
Assistant Manager
Dollar Tree
11.2023 - 06.2024
Assistant Manager
Dollar General
03.2022 - 08.2023
Stocking Associate
Walmart
02.2021 - 01.2022
To-Go Specialist/ Server
On The Border Restaurant
11.2020 - 01.2025
High School Diploma - Emergency Medicine
Desoto High School