Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison C. Wells

Port Orchard,WA

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Relocated to Washington State

N/A
07.2023 - Current
  • Moved to Washington State to pursue a professional career in animal conservation, education, and graduate studies.
  • Spent the last 6 months selling my previous home, moving to the state, identifying a new place to live, and making improvements to the new home that was purchased.

Health Educator

Heritage Residential Treatment Center
04.2022 - 06.2023
  • Taught High School Health, Anatomy, Physical Education, and Weight Training to diverse group of students with behavior and emotional disabilities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Created and presented quarterly enablement to faculty and academic team.
  • Maintained accurate and complete records to document program activities and outcomes.

Customer Support & Dispatcher

Eric's Plumbing & Drain Cleaning
04.2021 - 12.2021
  • Received job requests, prioritized work assignments and dispatched personnel.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Tracked customer requests, problems, and solutions, documenting work action plans and execution of same.
  • Maintained daily record documents, memos and invoices.
  • Updated detailed records of calls in physical and digital database.

COVID

Pandemic
01.2020 - 04.2021
  • (Note: Pandemic forced Utah Schools to close, remote teaching was instituted, and new teaching jobs were not available.
  • During this period, performed student tutoring and individual coaching on Ad Hoc basis).

Student Teacher

Springville Junior High School
08.2019 - 12.2019
  • Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
  • Observed educators teaching various lessons, interacting with students and managing classrooms to gain insight and understanding of duties and responsibilities.
  • Prepared visual aids, equipment and classroom displays to foster learning.

Student

Utah Valley University
01.2015 - 12.2019
  • Full-Time Education Student
  • Completed course of study in Secondary Health Education & Health Sciences.

Customer Service Representative

Wayfair
05.2018 - 07.2019
  • Reviewed customer account information to determine current issues and potential solutions, as well as up-sale opportunities.
  • Consistently met or exceeded performance metrics. i.e. orders taken, customer issues addressed, and escalations resolved.
  • Documented all customer call data, as required by management.

Education

Professional Endorsement - Physical Education Teaching And Coaching

Salt Lake Community College
Salt Lake City, UT
05.2023

Bachelor of Science - Secondary Health Education

Utah Valley University
Orem, UT
12.2019

Skills

  • Curriculum Development
  • DEI Instruction
  • Effective relationship builder
  • Problem-solver
  • Friendly, positive attitude
  • Strong work ethic
  • Self-motivated
  • Skilled Presenter
  • Database Updates
  • Organized & Detail-Oriented
  • Active listener & Team Player
  • Microsoft Word/Excel/PowerPoint
  • Efficient Multi-tasker
  • Time Management
  • Behavioral/cognitive skills development
  • Typing > 100 WPM

Certification

  • Utah State Teaching Certification-License to teach Secondary Health Education in the State of Utah
  • Cardio-Pulmonary Resuscitation (CPR) & First-AID
  • Certified Nurse's Assistant (CNA)
  • Emergency Medical Technician (EMT)

Timeline

Relocated to Washington State

N/A
07.2023 - Current

Health Educator

Heritage Residential Treatment Center
04.2022 - 06.2023

Customer Support & Dispatcher

Eric's Plumbing & Drain Cleaning
04.2021 - 12.2021

COVID

Pandemic
01.2020 - 04.2021

Student Teacher

Springville Junior High School
08.2019 - 12.2019

Customer Service Representative

Wayfair
05.2018 - 07.2019

Student

Utah Valley University
01.2015 - 12.2019

Professional Endorsement - Physical Education Teaching And Coaching

Salt Lake Community College

Bachelor of Science - Secondary Health Education

Utah Valley University

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Madison C. Wells