Madison D. Flinders
Newman,CA
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lulus
04.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
- Participated in quarterly team meetings and training sessions regularly for continuous professional development within retail industry.
Behavioral Health Worker
Butte County Behavioral Health
06.2023 - 10.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Continuously expanded knowledge in field through ongoing professional development opportunities, enhancing service delivery for patients.
- Identified appropriate treatment resources and recommended patients for these services.
- Handled high call volumes calmly and efficiently, balancing empathy with time management skills.
Spa Consultant
California Sun
04.2020 - 11.2020
- Revamped pricing strategies based on competitor analysis, resulting in increased profitability without sacrificing customer satisfaction
- Implemented comprehensive training program for new hires, ensuring consistent quality across all services provided by spa team members.
- Trained spa staff in advanced techniques, resulting in improved client retention rates.
- Implemented rigorous cleanliness and hygiene protocols, maintaining consistently pristine facility environment.
Education
Bachelor of Arts - Psychology
California State University - Chico
Chico, CA05.2023
High School Diploma -
Orestimba High School
Newman, CA06.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Outgoing Personality
- Verbal/written communication
- Professional Demeanor
Timeline
Behavioral Health Worker
Butte County Behavioral Health
06.2023 - 10.2023
Sales Associate
Lulus
04.2022 - 04.2024
Spa Consultant
California Sun
04.2020 - 11.2020
Bachelor of Arts - Psychology
California State University - Chico
High School Diploma -
Orestimba High School
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