Madison Day
Phenix City
Summary
Ambitious and hospitable individual who is organized, dependable and successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
01.2024 - 07.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Made drinks, handed out bags to the customers through the window and ran bags out to parked customer.
- Took customers orders and handled cash in a timely manner.
- Followed and applied company policies and instructions while providing friendly customer service.
At Home Caretaker
Family Friend
09.2023 - 11.2023
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Cleaned patients, bathrooms, kitchen, bedrooms and organized when needed.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
Sales Agent
Globe Life American Income
01.2023 - 03.2023
- Consulted with clients online to evaluate life insurance needs and budget.
- Provided quotes and coverage recommendations that fit their budget and broke down what they do and how it could be helpful.
- Used Salesforce software to record personal information and purchases of contacted prospects.
- Assisted clients in completing applications and other necessary documents.
Restaurant Waiter
Steak N Shake
01.2020 - 04.2020
- Displayed enthusiasm and provided friendly customer service to diners, took orders, delivered food and drinks, and handled the cash register.
- Cultivated warm relationships with regular customers.
- Quickly and efficiently bussed tables during busy periods for the next customers.
- Carried out complete closing shift duties to keep restaurant working efficiently and teams ready to meet customers needs.
Education
High School Diploma -
Central High School
Phenix City, AL05.2020
Skills
- Customer Service and Engagement
- Teamwork and Collaboration
- Time Management
- Reliable and Trustworthy
- Performance Improvement
- Multitasking and Organization
- Training and Motivation
- Customer Relations
- Telephone Etiquette
Certification
- Certified Phlebotomist, First Step Health Agency - 09/2020 to 11/2020
Timeline
Crew Member
McDonald's
01.2024 - 07.2024
At Home Caretaker
Family Friend
09.2023 - 11.2023
Sales Agent
Globe Life American Income
01.2023 - 03.2023
Restaurant Waiter
Steak N Shake
01.2020 - 04.2020
High School Diploma -
Central High School