Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Johnson

Collinsville,TX

Summary


Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented and offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Texoma Heart Group
08.2020 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Filed prior authorizations to patient's insurance for procedures.

Pharmacy Technician

Brookshire's Pharmacy
01.2017 - 05.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.
  • Counted, measured and compounded medications following standard procedures.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Key Holder Supervisor

Bath And Body Works, Limited Brands
09.2016 - 03.2021
  • Trained and mentored new employees.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Processed cash, credit, debit, and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

High School Diploma -

Pottsboro High School
Pottsboro, TX
06.2016

Skills

  • Multitasking
  • Reliable Team Player
  • Medical Terminology Knowledge
  • Customer Service

Certification

  • Certified Pharmacy Technician
  • Certified Medical Assistant

Timeline

Medical Assistant

Texoma Heart Group
08.2020 - Current

Pharmacy Technician

Brookshire's Pharmacy
01.2017 - 05.2022

Key Holder Supervisor

Bath And Body Works, Limited Brands
09.2016 - 03.2021

High School Diploma -

Pottsboro High School

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Madison Johnson