Madison M. Baddeley
Worthington
Summary
Reliable Benefits Associate with background in managing employee benefits programs including life, health, and dental insurance plans. Possesses strong communication skills to effectively liaise between employees and insurance providers, ensuring understanding of benefits packages. Demonstrates solid problem-solving abilities resulting in efficient resolution of benefits-related issues. Contributed significantly to previous roles by simplifying complex processes and enhancing overall employee satisfaction.
Overview
4
4
years of professional experience
Work History
Human Resources Benefits Associate
White Castle Systems Inc.
Columbus
08.2022 - 03.2025
- Facilitated open enrollment process for 2,300+ eligible employees annually.
- Administered employee benefits programs to optimize offerings and support work force well-being.
- Maintained accurate records of employee enrollments, terminations, and changes in benefit elections.
- Processed claims efficiently to facilitate timely reimbursements and enhance employee satisfaction.
- Reconciled monthly invoices from insurance providers to ensure accuracy before processing payment.
- Ensured compliance with federal, state, and local regulations related to employee benefits.
Medical Receptionist
Center for Surgical Dermatology
Westerville
12.2020 - 06.2022
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Education
Bachelor of Science - Human Development And Family Sciences
The Ohio State University
Columbus05-2019
Skills
- Proficient in Microsoft Applications
- Benefits Administration
- COBRA
- HIPPA, FMLA, ADA
- Employee Support
- Teamwork and Collaboration
- Problem Solving
- Excellent Verbal and Written Communication
- Organizational Skills
Accomplishments
- Nominated for exemplifying the "Moment Motivated" value for the quarter.
Timeline
Human Resources Benefits Associate
White Castle Systems Inc.
08.2022 - 03.2025
Medical Receptionist
Center for Surgical Dermatology
12.2020 - 06.2022
Bachelor of Science - Human Development And Family Sciences
The Ohio State University
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