Madison Musante

A global and public health professional pursuing a Master of Science in Global Health from Georgetown University. Obtained a Bachelor of Science in Public Health from the College of Charleston. Gained relevant experience through internships focused on data management, resolution, and clinical experience. Additionally, worked in customer-facing retail roles assisting clients, resolving issues, and driving loyalty. Acquired strong communication skills, punctuality, attention to detail, and Microsoft proficiency. My objective is to gain more experience and apply public health education and skills in non-profit settings.

Skills: Microsoft Office (Excel, Word, PowerPoint) Proficiency, Verbal and Written Communication, Attention to Detail, Positive Interactions, Punctuality and Strong Work Ethic, Order Processing, Business Development, Sales Development, Data Gathering, Community Education, Health Promotion Strategies, Social determinants of health, Health Disparities Analysis, Data and Analytics

Certifications: CITI Program Course

Planned Parenthood 

Charleston, SC - Jan 2024 to May 2024

• Program creation and coordination, Social Media management
• Worked with community leaders and student organizations and created educational programs and events
• Supporter outreach (phone/text/in-person) and attend in-person events while also seeking volunteer recruitment
• Supporting accessible and affordable health care rights efforts

Chiesi USA, Inc. 

Cary, NC - May 2022 to Aug 2022

• Focused on data resolutions by using a system to ensure that our organization's shared data was consistent and accurate
• Worked in different resolution tables to assign a Professional ID to each healthcare provider added to the MDM system by a Sales Rep, Compliance Member, or Business Knowledge Team
• Utilized MedPro licensing software to review and verify physician licensing information
• Demonstrated proficiency in the use of spreadsheets, word processing, and database software

Chiesi USA, Inc. 

Cary, NC - May 2021 to Aug 2021

• Ensured that our organization's shared data is consistent and accurate
• Worked with our Compliance Team to centralize and complete master data to reduce compliance penalties
• Worked in different resolution tables to assign a Professional ID to each healthcare provider added to the MDM system by a Sales Rep, Compliance Member, or Business Knowledge Team
• Utilized MedPro licensing software to review and verify physician licensing information
• Communicated with Field Reps to verify any information in question, this includes the physician's name, specific occupation, license numbers, address, etc.

OrthoNC 

Wakefield, NC- Aug 2019 to Jan 2020

• Shadowed experienced Orthopedic Surgeons and Physician Assistants when evaluating patients
• Gained hands-on clinical experience by directly interacting with patients as well as evaluating their initial needs
• Prepared patients for examination which included leading patients to exam rooms, taking patient vital signs, and logging medical history

• Chiesi USA / Chiesi in the Community, Raleigh, NC. Invested in our communities to support the improvement of health and well-being in children. Enabled employees to engage as partners locally and as advocates in our area. Contributed to cultural development to demonstrate Chiesi USA's commitment to serving its local community.
• Habitat for Humanity, Raleigh, NC. Assisted in the construction of homes for families in need, utilizing carpentry and masonry skills. Collaborated with other volunteers to complete projects on time and within budget constraints. Performed manual labor such as digging foundations, lifting heavy objects, and painting walls.
• Pat Tillman Foundation, Charleston, SC. Identified remarkable military service members, veterans, and spouses, empowering them with academic scholarships, lifelong leadership development opportunities, and a diverse, global community of high-performing mentors and peers. Volunteered at the Pat Tillman Honor Run in April of 2023.

Athleta 

Charleston, SC - Sales Associate - Feb 2022 to Present

• Acknowledged and assisted customers; located merchandise efficiently using various methods; answered questions quickly and accurately
• Offered style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promoted loyalty by educating customers about our loyalty programs
• Delivered a frictionless customer experience
• Supported sales floor, fitting room, check out, and back-of-house processes, as required
• Courteous and responsive to internal/external requests

Copper Penny 

Charleston, SC - Sales Associate - Sep 2021 Feb 2022

• Helped customers navigate the store, complete sales, and process returns
• Resolved customer concerns using strong communication and conflict management skills
• Checked sister stores and online options to locate items for customers
• Created great customer experiences with personalized sales support
• Managed multiple tasks simultaneously while meeting deadlines
• Met goals consistently while working independently within a team environment
• Discussed promotions and special offers to customers to increase sales