Summary
Overview
Work History
Education
Skills
Certification
Timeline
CNA/PCT Sunshine award
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Madisson Louck

Pasadena,MD

Summary

Reliable and detail-oriented Certified Nursing Assistant with a proven track record in direct patient care and administrative support. Focused on maintaining high standards of patient dignity and safety while facilitating efficient care management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Baltimore Washington Medical Center UMMS
Glen Burnie, MD
03.2025 - Current
  • Provided direct patient care, including assistance with daily living activities and mobility support.
  • Improved patient care quality by monitoring and recording fluid intake, and output.
  • Maintained cleanliness and organization of patient rooms to promote a safe environment.
  • Assisted in the documentation of patient information and care activities to ensure accuracy.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Care Management Assistant

Baltimore Washington Medical Center UMMS
Glen Burnie, MD
09.2024 - 03.2025
  • Supported case managers by gathering necessary documentation for assessments and evaluations.
  • Monitored patient progress and reported updates to the case management team regularly.
  • Maintained detailed case notes documenting each interaction with clients, ensuring a consistent approach across the care continuum.
  • Communicated effectively with healthcare providers to facilitate treatment plans and referrals.
  • Obtained Insurance authorizations for Patients transferring to LTC, Rehabs and ALF facility's

Administrative Technician

Baltimore Washinton Medical Center UMMS
Glen Burnie, MD
09.2023 - 09.2024
  • Managed patient scheduling and appointment coordination for multiple departments.
  • Assisted in maintaining accurate medical records and documentation processes.
  • Implemented electronic filing systems to enhance data retrieval efficiency.
  • Collaborated with healthcare providers to ensure timely communication of patient information.
  • Securing Patient Transport through the Hospital as well as Transport for Labs

Education

High School Diploma -

Northeast High School
Pasadena, MD
03-2025

Certificate - Certified Nursing Assistant

AACC
Glen Burnie, MD
03-2025

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Alzheimer's and dementia care
  • Electronic charting
  • Basic life support

Certification

  • CNA - Certified Nurse Assistant/ PCT Patient Care Technician (2025)
  • BLS Certified (2025)
  • Seedling Award (2024)
  • Sunshine Award (2026)

Timeline

Certified Nursing Assistant

Baltimore Washington Medical Center UMMS
03.2025 - Current

Care Management Assistant

Baltimore Washington Medical Center UMMS
09.2024 - 03.2025

Administrative Technician

Baltimore Washinton Medical Center UMMS
09.2023 - 09.2024

High School Diploma -

Northeast High School

Certificate - Certified Nursing Assistant

AACC

CNA/PCT Sunshine award

The Sunshine Award was created by UM BWMC to acknowledge the invaluable contributions of our patient care technicians (PCT) and patient care assistant (PCA). It is the PCA/PCT that spends the most time with our patients and is key in meeting and communicating their needs. PCAs/PCTs are an essential part of our health care team, and the Sunshine Award allows us to recognize their extraordinary contributions.

Madisson Louck