Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madisun Wilson

Pocasset,OK

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technician

Mcray Eye Care
02.2024 - 09.2025
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Streamlined clinic operations by managing patient appointments, records, and insurance verification processes.
  • Maintained a clean and organized workspace, ensuring proper sterilization of equipment for optimal patient safety.
  • Developed trusting relationships with patients through attentive listening skills and genuine interest in their visual wellbeing.
  • Assisted patients in selecting appropriate eyewear, considering factors like face shape, lifestyle, and prescription requirements.
  • Educated patients on proper contact lens usage and care, reducing instances of related complications from improper handling practices.
  • Ensured timely processing of eyewear orders by diligently tracking shipments and promptly notifying patients upon arrival.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Daycare Worker

Wee Care Christian Day Care
08.2023 - 01.2024
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Server

Jakes Rib
02.2022 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Amber Pocasset Highschool
Amber, OK
05-2023

CNA - Nursing

Canadian Valley Technology Center
Chickasha Ok
05-2023

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Work Planning and Prioritization
  • Customer interaction

Certification

  • CNA - Certified Nurse Assistant

Timeline

Technician

Mcray Eye Care
02.2024 - 09.2025

Daycare Worker

Wee Care Christian Day Care
08.2023 - 01.2024

Server

Jakes Rib
02.2022 - 08.2022

High School Diploma -

Amber Pocasset Highschool

CNA - Nursing

Canadian Valley Technology Center

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