Madisyn Bachta

• Provide expert customer service through in-person, phone, email, and text, driving high customer satisfaction and retention.

• Lead team performance by setting clear expectations, coaching, and holding employees accountable to drive sales and operational excellence.

• Manage inventory, loss prevention, and financial transactions to maintain store profitability and efficiency.

• Resolve customer escalations efficiently, finding solutions that work for both the customer and the business.

• Oversee daily operations, including visual merchandising, scheduling, and compliance.

• Organize marketing initiatives and appreciation events to drive customer engagement and encourage repeat business.

• Train and support new hires, building their confidence while developing a high performing, customer focused team.

• Recognized for sales excellence; consistently exceeds targets and contributes to customer satisfaction improvement.

• Played a key role in maintaining the districts #1 ranked store for several consecutive months.

• Graduated from the ELEVATE District Manager training program, demonstrating leadership readiness and commitment to growth.