Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Madisyn Dannheim

Belfast,NY

Summary

Accomplished Assistant Manager with a proven track record at Dollar General Market, enhancing customer satisfaction and streamlining operations. Expert in staff supervision and retail operations, I led initiatives that significantly improved financial accuracy and operational efficiency. Skilled in money handling and team motivation, I excel in driving business growth through strategic planning and employee development.

Overview

3
years of professional experience

Work History

Dollar General Market

Assistant Manager
02.2023 - Current

Job overview

  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

The Arc of Allegany-Stueben

Direct Support Professional
08.2021 - 05.2023

Job overview

  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

Bolivar-Richburg Central School
Bolivar, NY

High School Diploma
06.2021

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Retail Operations
  • Employee Scheduling
  • Compliance understanding

Timeline

Assistant Manager

Dollar General Market
02.2023 - Current

Direct Support Professional

The Arc of Allegany-Stueben
08.2021 - 05.2023

Bolivar-Richburg Central School

High School Diploma
Madisyn Dannheim