Madisyn DeHay
Amarillo,TX
Summary
I am a highly skilled candidate experienced in information organization and data entry. I am a self-directed and organized leader with a proven track record for managing information with extreme care. Committed to maintaining high standards for confidentiality, productivity and accuracy. I was a cashier at McAllister's deli and before that I babysat for the Kennedy's. At my previous job, McAllister's, I was a responsible cashier, excellent with running smooth and accurate registers. I kept merchandise stocked and maintained cleanliness. I offer experience in front of house and back of house roles. I am well organized and dependable with dedication to team success, business operations and customer loyalty. Being a babysitter, I was attentive with background caring for multiple children simultaneously. I was a positive role model focused on supporting development and teaching new skills. I am certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for the children.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Shift Leader
McAllister's Deli
Amarillo, Texas
07.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Restocked and organized merchandise in front lanes.
- Mentored new team members on sales software system operation.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Collected and authorized payments of guests.
- Addressed customer needs and made product recommendations to increase sales.
- Processed customer refunds and exchanges according to established guidelines.
- Set up everything to get ready for the day and close everything at the end of the day.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
File Clerk
Brown Honda
Amarillo, Texas
01.2024 - 06.2024
- Examined, categorized, and sorted incoming documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Compiled and inventoried documents for archival.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Located and retrieved requested documents in accordance with established policies.
- Monitored and updated filing systems to meet organization standards.
- Restored old files and archived completed files for future reference.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Compiled, sorted and filed high volume of documents.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Created and printed labels for well-organized filing.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Cashier
McAllister's Deli
Amarillo, Texas
05.2022 - 12.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Used POS system to enter orders, process payments and issue receipts.
BabySitter
The Kennedy's
Amarillo, Texas
05.2020 - 08.2021
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Encouraged children to be understanding and patient with others.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Taught children to wash hands, and share by leading by example.
Education
High School Diploma -
Randall High School
Amarillo, TX 08.2020 - 05.2024
Additional Information
- Involved in Bowling, Advanced Theater, EMT, and Advanced Choir during school.
- GPA of 3.7
- Top 40% of my class.
- BLS certified
Timeline
Shift Leader
McAllister's Deli
07.2024 - Current
File Clerk
Brown Honda
01.2024 - 06.2024
Cashier
McAllister's Deli
05.2022 - 12.2023
High School Diploma -
Randall High School
08.2020 - 05.2024
BabySitter
The Kennedy's
05.2020 - 08.2021
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