Madisyn Galloway
Lorena,TX
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
HEB Grocery Store
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate of Science - Biomedical Sciences
McLennan Community College
Waco, TX12-2024
Skills
- Customer Service
- Cash Handling
- Customer service excellence
- Patience and Empathy
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Cleaning and sanitizing
- Cash handling and management
- Money Handling
- Organizational abilities
- Order Taking
- Reliability and punctuality
Timeline
Cashier
HEB Grocery Store
09.2021 - Current
Associate of Science - Biomedical Sciences
McLennan Community College
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