Madisyn Horton
Midlothian,TX
Summary
Proven track record in customer service and problem-solving, demonstrated at Kroger and other roles. Enhanced customer satisfaction through effective communication and empathy, alongside precise cash handling. Excelled in teamwork, consistently contributing to a positive work environment. Achieved a significant reduction in transaction errors, showcasing reliability and a strong work ethic.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
4
4
years of professional experience
Work History
Cashier
Arby’s
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Babysitter
Entrepreneurship
01.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Cashier
Kroger
06.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
To-Go Specialist
Cane Rosso
04.2022 - 05.2023
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
Education
High School Diploma -
Midlothian High School
Midlothian, TX05.2024
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Reliability
Dependability
Managing routines
Problem-solving skills
Creative Thinking
Collaboration and Teamwork
Timeline
Cashier
Arby’s
04.2024 - Current
Cashier
Kroger
06.2023 - 03.2024
To-Go Specialist
Cane Rosso
04.2022 - 05.2023
Babysitter
Entrepreneurship
01.2020 - Current
High School Diploma -
Midlothian High School