Madisyn Martin
Odessa,FL
Summary
Focused and versatile professional with undeniable talents in customer service. Multi-tasker dedicated to customer service and engagement. Works great under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Restaurant Hostess
IHOP
10.2023 - 01.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
Education
Oak Grove, High School
Oak Grove, MO05.2026
Skills
- Reservation coordination
- Greeting guests
- Payment Processing
- Item promotion
- Customer Service
- Active Learning
- Server Support
- Guest Relations
- Personal presentation
- Multitasking proficiency
Certification
- Food Handlers Permit
Timeline
Restaurant Hostess
IHOP
10.2023 - 01.2024
Oak Grove, High School