Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madisyn Shrum

Weatherford

Summary

Customer-focused and dependable team member with a proven ability to thrive in fast-paced, high-volume environments. Recognized for flexibility, adaptability, and a strong work ethic while consistently creating memorable guest experiences. Skilled in beverage preparation, cash handling, and conflict resolution, ensuring accuracy, efficiency, and customer satisfaction. Energetic and personable professional with strong multitasking and problem-solving skills, dedicated to fostering team collaboration and supporting smooth store operations. Passionate about delivering genuine moments of connection, attention to detail, and a welcoming atmosphere that reflects Starbucks’ commitment to excellence.

Overview

4
4
years of professional experience

Work History

Receptionist

Elevations Wellness Center
04.2023 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Barista

The Copper Q
05.2022 - 04.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Cosmetic Beauty Advisor

Belk Department Store
05.2021 - 05.2022
  • Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
  • Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
  • Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
  • Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
  • Implemented targeted marketing strategies to engage potential customers both online and in person.

Education

Associate of Arts -

Weatherford College
Weatherford, TX
04-2025

High School Diploma -

Weatherford High School
Weatherford, TX
05-2022

Skills

  • Outstanding Customer Service & Hospitality
  • Fast-Paced, High-Volume Environments
  • Team Collaboration & Communication
  • Conflict Resolution & Problem Solving
  • Reliability & Strong Work Ethic
  • Cash Handling & POS Operation
  • Coffee & Beverage Preparation (training ready)

Timeline

Receptionist

Elevations Wellness Center
04.2023 - 03.2025

Barista

The Copper Q
05.2022 - 04.2023

Cosmetic Beauty Advisor

Belk Department Store
05.2021 - 05.2022

Associate of Arts -

Weatherford College

High School Diploma -

Weatherford High School

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