Madisynn Perez
Spring Hill,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Child Care Center Teacher
Little kingdom children’s academy
Spring Hill, FL
2023.12 - 2024.03
- Prepared lesson plans and activities in accordance with curriculum objectives.
- Provided a safe, secure, and stimulating environment for children to learn and grow.
- Instructed students in basic educational skills such as reading, writing, math, science, social studies, art and music.
- Developed positive relationships with parents by keeping them informed of their child's progress.
- Observed children's performance and behavior to assess their abilities and development levels.
- Encouraged cooperative learning among students by facilitating group activities and projects.
- Supervised children during lunchtime and outdoor activities while promoting good nutrition habits.
- Read stories aloud to the class while encouraging discussion afterwards.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Organized and led activities to promote physical, mental and social development.
- Sparked creativity and imagination by helping children discover new things each day.
Receptionist Manager
H&r Block
Spring Hill, Florida
2021.11 - 2022.04
- Greeted and directed all visitors, clients, and customers in a professional manner.
- Organized and scheduled meetings for staff members and external stakeholders.
- Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
- Compiled reports on reception activities such as call volumes and visitor traffic.
- Monitored the front desk area to ensure it was kept clean and organized at all times.
- Assisted with onboarding new employees by providing orientation materials and answering questions about policies and procedures.
- Responded to customer complaints in a timely manner while ensuring their satisfaction with resolution of issues.
- Created weekly newsletters to inform staff of upcoming events or changes in policy.
- Utilized communication software such as Skype, Slack, Zoom. to coordinate between departments remotely.
- Answered phone calls promptly while routing them appropriately within the organization's structure.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
HHA
Bayada Home Health
Brooksville, Florida
2019.10 - 2020.07
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Maintained accurate records of patient care, condition, progress and concerns.
- Administered prescribed medications and treatments according to physician instructions.
- Transported clients to medical appointments or other destinations as needed.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Organized client's personal items for easy access during daily activities.
- Prepared meals according to dietary requirements and preferences of the client.
- Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Assisted clients with bathing, dressing and incontinence care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Education
GED -
Nature Coast Technical High School
Brooksville, FLSkills
- Child development knowledge
- Classroom Organization
- Curriculum Planning
- Age-Appropriate Activities
- Lesson Planning
- Child Safety
- Social Skills Development
- Wound Management
- Care plan implementation
- Medication Administration
- Direct Patient Care
- Critical Care Nursing
- Compassionate Care
- Seizure Management
- Office Management
- Scheduling
- Data Entry
- File Management
- Meeting Preparation
- Multi-line telephone skills
- Positive and professional
- Organization skills
- Time Management
- Multitasking and prioritization
- Insurance Verification
- Appointment management
- Medical Terminology
- Payment Collection
- HIPAA Compliance
- Appointment Setting
Timeline
Child Care Center Teacher
Little kingdom children’s academy
2023.12 - 2024.03
Receptionist Manager
H&r Block
2021.11 - 2022.04
HHA
Bayada Home Health
2019.10 - 2020.07
GED -
Nature Coast Technical High School