Mado Kalala
Euless,TX
Summary
Detail-oriented Medical Scanner with strong communication skills and a commitment to compassionate patient care. Experienced in operating medical equipment and ensuring compliance with healthcare regulations.
Overview
11
11
years of professional experience
Work History
Medical Scanner
INMAR Intelligence
09.2021 - 12.2023
- Operated medical scanning equipment to ensure accurate imaging and data collection.
- Reviewed and verified scan results for quality assurance and compliance with protocols.
- Collaborated with healthcare professionals to optimize scanning processes and workflows.
- Trained new staff on equipment operation and safety procedures, enhancing team efficiency.
- Maintained records of scanned images and associated data for audit purposes.
- Promoted a clean and safe working environment by regularly sanitizing equipment and examination rooms according to established guidelines.
Cell Phone Repair Technician
GENCO (AT&T)
03.2015 - 02.2018
- Diagnosed and repaired various cell phone models, ensuring optimal functionality for customers.
- Provided exceptional customer service by addressing inquiries and resolving technical issues effectively.
- Trained junior technicians on repair techniques and best practices to enhance team performance.
- Implemented quality control measures to improve repair accuracy and reduce return rates.
- Collaborated with team members to improve overall workflow, resulting in increased productivity.
- Maintained inventory of parts and supplies, ensuring timely availability for repairs and minimizing downtime.
- Worked closely with other technicians in sharing knowledge about unique or complex repair scenarios encountered.
- Performed detailed device inspections to identify necessary repairs or replacements accurately.
- Maintained a clean and organized workspace, contributing to an efficient work environment conducive to quick repairs.
Cashier
Six Flags Over Texas
06.2013 - 01.2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized workstations to enhance customer experience.
- Assisted in training new cashiers on operational procedures and company policies.
- Resolved customer inquiries and issues to ensure satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Medical Assistant - Medical Assitant
The College of Health Care Professions
TX11-2020
High School Diploma -
L.D.Bell High School
1601 Brown Trail, Hurst, TX 7605405-2013
Skills
- Strong communication skills
- Healthcare regulations compliance
- Critical thinking
- Compassionate patient care
Languages
English
Full Professional
French
Full Professional
Lingala
Full Professional
Timeline
Medical Scanner
INMAR Intelligence
09.2021 - 12.2023
Cell Phone Repair Technician
GENCO (AT&T)
03.2015 - 02.2018
Cashier
Six Flags Over Texas
06.2013 - 01.2015
Medical Assistant - Medical Assitant
The College of Health Care Professions
High School Diploma -
L.D.Bell High School