Mado Kalala
Euless,TX
Summary
Detail-oriented Medical Scanner with strong communication skills and a commitment to compassionate patient care. Experienced in operating medical equipment and ensuring compliance with healthcare regulations.
Overview
11
11
years of professional experience
Work History
Medical Scanner
INMAR Intelligence
3845 Grand Lakes Way, Grand Prairie, TX 75050
09.2021 - 12.2023
- Operated medical scanning equipment to ensure accurate imaging and data collection.
- Reviewed and verified scan results for quality assurance and compliance with protocols.
- Collaborated with healthcare professionals to optimize scanning processes and workflows.
- Trained new staff on equipment operation and safety procedures, enhancing team efficiency.
- Maintained records of scanned images and associated data for audit purposes.
- Promoted a clean and safe working environment by regularly sanitizing equipment and examination rooms according to established guidelines.
Cell Phone Repair Technician
GENCO (AT&T)
Fort Worth, TX
03.2015 - 02.2018
- Diagnosed and repaired various cell phone models, ensuring optimal functionality for customers.
- Provided exceptional customer service by addressing inquiries and resolving technical issues effectively.
- Trained junior technicians on repair techniques and best practices to enhance team performance.
- Implemented quality control measures to improve repair accuracy and reduce return rates.
- Collaborated with team members to improve overall workflow, resulting in increased productivity.
- Maintained inventory of parts and supplies, ensuring timely availability for repairs and minimizing downtime.
- Worked closely with other technicians in sharing knowledge about unique or complex repair scenarios encountered.
- Performed detailed device inspections to identify necessary repairs or replacements accurately.
- Maintained a clean and organized workspace, contributing to an efficient work environment conducive to quick repairs.
Cashier
Six Flags Over Texas
Arlington, TX
06.2013 - 01.2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized workstations to enhance customer experience.
- Assisted in training new cashiers on operational procedures and company policies.
- Resolved customer inquiries and issues to ensure satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Medical Assistant - Medical Assitant
The College of Health Care Professions
TX11-2020
High School Diploma -
L.D.Bell High School
1601 Brown Trail, Hurst, TX 7605405-2013
Skills
- Strong communication skills
- Healthcare regulations compliance
- Critical thinking
- Compassionate patient care
Languages
English
Full Professional
French
Full Professional
Lingala
Full Professional
Timeline
Medical Scanner
INMAR Intelligence
09.2021 - 12.2023
Cell Phone Repair Technician
GENCO (AT&T)
03.2015 - 02.2018
Cashier
Six Flags Over Texas
06.2013 - 01.2015
Medical Assistant - Medical Assitant
The College of Health Care Professions
High School Diploma -
L.D.Bell High School