Madoka Arinaga
Kent,Washington
Summary
Motivated and self-directed professional with over 15 years of experience in office administration, operational management, and financial oversight. Proven track record of ensuring smooth daily operations by serving as a central point of contact for stakeholders and managing complex logistics. Expert in maintaining professional office environments, coordinating events, and providing meticulous accounting support.
Overview
20
20
years of professional experience
Work History
Operations Manager
Kent Chamber of Commerce
Kent, Washington
06.2023 - Current
- Enhanced member satisfaction through operational improvements and effective issue resolution.
- Coordinated community events, enhancing local engagement and increasing organizational visibility.
- Directed development of Youth Leadership Academy, broadening educational access for high school students.
- Strengthened operational planning through precise budget preparation and resource management.
- Oversaw financial management, ensuring meticulous bookkeeping and consistent budget compliance.
Administrative Assistant
Yamato Transport U.S.A. Inc.
Tukwila, Washington
09.2022 - 06.2023
- Assisted with customer inquiries and provided timely support via phone and email.
- Prepared reports and documents using Microsoft Office software for management review.
- Maintained filing systems and ensured all records were updated accurately.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Assistant Teacher
Natural Start Preschool
Bellevue, Washington
12.2021 - 06.2023
- Assisted teachers with classroom management and lesson implementation.
- Supported student learning through individualized attention and encouragement.
- Prepared educational materials and equipment for daily activities.
- Communicated effectively with parents about student progress and needs.
- Collaborated with staff to plan engaging, age-appropriate activities.
- Participated in staff meetings to discuss strategies for student development.
- Supervised small group activities.
- Assisted classroom teacher in developing and implementing lesson plans.
Program Coordinator
Laurasian Institution
Seattle, Washington
03.2018 - 12.2020
- Coordinated program logistics and schedules for various educational initiatives.
- Collaborated with team members to develop curriculum materials and resources.
- Assisted in organizing workshops and training sessions for participants.
- Maintained accurate records of program activities and participant engagement.
- Facilitated meetings to discuss project updates and address challenges.
- Supported budget tracking and resource allocation for program activities.
- Implemented feedback mechanisms to enhance program effectiveness and participant satisfaction.
- Delegated tasks to staff and volunteers during organized events.
- Served as a liaison between external organizations and partners involved in delivering programming services.
Program Supervisor
Education Tour Center/Azumano International
Seattle, Washington
01.2008 - 08.2016
- Supervised daily program operations and ensured adherence to organizational standards.
- Facilitated team meetings to discuss progress and address challenges collaboratively.
- Implemented program policies and procedures to improve service delivery consistency.
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Resolved conflicts between staff members in a professional manner.
- Fostered relationships to define programming needs and strengthen organizational standing.
- Coordinated logistics for activities and events.
- Communicated project status, requirements, and deadlines to stakeholders.
- Translated documents between English and Japanese for diverse clients.
- Interpreted conversations in real-time during business meetings and conferences.
- Reviewed translations for accuracy and cultural relevance before delivery.
Administrative Assistant
Mitsubishi Electric Corporation
Ota, Tokyo
09.2005 - 10.2007
- Coordinated office activities and managed schedules for team members.
- Processed incoming shipments and maintained inventory records efficiently.
- Organized company events and meetings, ensuring all logistics were handled smoothly.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Interpreted conversations between English-speaking clients and Japanese-speaking staff members.
- Edited translated materials to ensure accuracy of content, spelling, grammar, punctuation, syntax, and formatting.
- Translated documents from English to Japanese and vice versa for various clients.
Education
Bachelor of Arts - Communication Studies
Seattle University
Seattle, WA06.2004
Associate of Arts - undefined
Seattle Central Community College
Seattle, WA06.2002
Skills
- Operational planning and budget management
- Event coordination
- Effective communication
- Team collaboration
- Attention to detail
- Time management
- Office administration
- Decision-making
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Kent Chamber of Commerce
06.2023 - Current
Administrative Assistant
Yamato Transport U.S.A. Inc.
09.2022 - 06.2023
Assistant Teacher
Natural Start Preschool
12.2021 - 06.2023
Program Coordinator
Laurasian Institution
03.2018 - 12.2020
Program Supervisor
Education Tour Center/Azumano International
01.2008 - 08.2016
Administrative Assistant
Mitsubishi Electric Corporation
09.2005 - 10.2007
Associate of Arts - undefined
Seattle Central Community College
Bachelor of Arts - Communication Studies
Seattle University