Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madonna Gwin

Corpus Christi,TX

Summary

Detail-oriented Equipment Manager with 15+ years of experience in Service, Project Management, Team Management, Leadership, Organizational Skills, Research, Business Analysis, Change Management, Strategic Planning, Logistics, Communication, Computer Skills, Software, repairs and maintenance. Adept at working on strict budgets and keeping accurate inventories. Successful at maintaining an organized storage area and clean workspace.

Overview

18
18
years of professional experience

Work History

Equipment Manager

MasTec Inc
06.2022 - Current
  • Performed equipment maintenance and repairs.
  • Maintained clean and organized facilities.
  • Increased organizational efficiency by multitasking to foster timely project completion.
  • Inventoried and loaded supplies for travel.
  • Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
  • Trained team members effectively to maintain consistent productivity.
  • Headed efforts in identifying trends, finding errors and developing turnaround strategies for support equipment.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.
  • Monitored budget and expenditures, keeping facility within budget.
  • Partnered across departments to run smooth, professional events and activities.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Coordinated with other entertainment venues to create joint promotional events.
  • Cultivated strong relationships with customers to build loyalty and repeat business.

Business Manager/Branch Manager

Vivot Construction/Equipment
02.2019 - 05.2022
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with hiring process and training of new employees.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Equipment Manager DOT

Black & Veatch
03.2017 - 01.2019
  • Maintained clean and organized facilities.
  • Inventoried and loaded supplies for travel.
  • Increased organizational efficiency by multitasking to foster timely project completion.
  • Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
  • Headed efforts in identifying trends, finding errors and developing turnaround strategies for support equipment.
  • Saved $50,000 by implementing standardized operations for locations through equipment refurbishing.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Partnered across departments to run smooth, professional events and activities.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Monitored budget and expenditures, keeping facility within budget.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.

Assistant Project Manager

Winters Construction
01.2014 - 01.2017
  • Developed and maintained project documentation for reliable records.
  • Generated weekly and monthly status reports for helpful progress tracking.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Partnered with project team members to identify and quickly address problems.
  • Documented project progress to fulfill project requirements and establish traceability.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Updated customers and senior leaders on progress and roadblocks.
  • Negotiated contracts and agreements with vendors for constructive supplier relations.
  • Devised and implemented attainable schedules, timelines and milestones for on-track projects.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Analyzed project performance data to identify areas of improvement.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Fleet Manager

Nexus Integrity Management, LLC
04.2011 - 12.2013
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
  • Maintained accurate driver information for delivery scheduling.
  • Supervised maintenance team and effectively delegated assignments to optimize processes.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
  • Documented equipment transfers and sales details for accurate record keeping.
  • Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
  • Executed on-time, under-budget project management on complex issues for senior leadership.
  • Generated daily reports detailing suggested process improvement initiatives to inform management.
  • Proactively identified and solved complex problems that impacted management and business direction.
  • Introduced incentivization programs to increase employee performances.
  • Created documents by reviewing data to recommended courses of action for senior decision-making processes.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Developed and maintained knowledgeable and productive team of employees.
  • Organized records of vehicles, schedules and completed orders.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Integrated warehouse operations with existing and new business processes.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Created and enforced detailed organization processes to increase quality and service standards.

Fleet Coordinator

Dragados LLC
03.2009 - 04.2011
  • Maintained accurate driver information for delivery scheduling.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Documented equipment transfers and sales details for accurate record keeping.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Supervised maintenance team and effectively delegated assignments to optimize processes.
  • Completed projects by effectively delegating tasks and overseeing employee performance.
  • Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
  • Generated daily reports detailing suggested process improvement initiatives to inform management.
  • Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
  • Created documents by reviewing data to recommended courses of action for senior decision-making processes.
  • Proactively identified and solved complex problems that impacted management and business direction.
  • Managed employee scheduling, payroll and data collection to maximize project outcomes.
  • Executed on-time, under-budget project management on complex issues for senior leadership.
  • Assigned tasks to team members to complete within designated time frames.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Enforced team adherence to safety regulations and protocols.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Monitored production levels and implemented measures to increase output.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Area Administrator

Baker Hughes Inc
03.2006 - 02.2009
  • Provided comprehensive support for IT systems, day-to-day operations, performance monitoring and troubleshooting for network-wide devices.
  • Provided both remote and local technical support for telecommunications protocols and network infrastructure troubleshooting.
  • Monitored enterprise network utilization and determined bandwidth requirements for users and applications, improving service when necessary.
  • Advised technical design support on network acquisition specifications, proof-concept prototyping, development and evaluation of network management systems.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

Certificate in Mud Engineers - Certified/Mud Engineers

Ace Mud School
Rancho Cucamonga, CA
12.2013

Bachelor of Science - Agricultural Education

Arkansas State University
State University, AR
12.1998

Associate of Arts - Agricultural Equipment Technology

Arkansas State University
State University, AR
05.1996

Skills

  • Inspections
  • Service Agreements
  • Cost Estimates
  • Recordkeeping
  • Crew Supervision
  • Warranty Management
  • Inventory and Restocking
  • Diagnostics
  • MS Office
  • Scheduling
  • Equipment Repairs
  • Inventory Supervision
  • Forecasting
  • Purchasing
  • Negotiation
  • Bid Proposals
  • Equipment Maintenance
  • Construction Site Management
  • Equipment Inspections
  • Safety Procedures
  • Mechanical Knowledge
  • Facility Management

Languages

Spanish
Native or Bilingual

Timeline

Equipment Manager

MasTec Inc
06.2022 - Current

Business Manager/Branch Manager

Vivot Construction/Equipment
02.2019 - 05.2022

Equipment Manager DOT

Black & Veatch
03.2017 - 01.2019

Assistant Project Manager

Winters Construction
01.2014 - 01.2017

Fleet Manager

Nexus Integrity Management, LLC
04.2011 - 12.2013

Fleet Coordinator

Dragados LLC
03.2009 - 04.2011

Area Administrator

Baker Hughes Inc
03.2006 - 02.2009

Certificate in Mud Engineers - Certified/Mud Engineers

Ace Mud School

Bachelor of Science - Agricultural Education

Arkansas State University

Associate of Arts - Agricultural Equipment Technology

Arkansas State University

Similar Profiles

CREATE PROFILE
Madonna Gwin