Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madonna Herrmann

Belleville,IL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Realtor

Worth Clark Realty/ KWM / Coldwell Banker Brown
Edwardsville, IL
12.2018 - Current
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Conducted open houses and showings of properties to prospective buyers.
  • Answered inquiries from potential buyers regarding features of property listings.
  • Assisted clients in obtaining financing options such as mortgages or loans.
  • Collaborated with colleagues to develop strategies for attracting new clients.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
  • Researched zoning regulations for specific areas when preparing property listings.
  • Responded promptly to customer inquiries via phone or email regarding available properties.
  • Educated customers about mortgage products and loan processes relevant to their needs.
  • Attended industry events such as conferences or seminars related to real estate topics.
  • Monitored changes in local markets that could affect the value of listed properties.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Managed real estate transactions from initiation to closing.
  • Represented buyers and sellers in major real estate transactions.
  • Scheduled home viewings with potential buyers.
  • Researched and determined competitive market price.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Generated list of properties to meet specific client needs.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Accompanied buyers during property inspections.
  • Executed marketing efforts via cold calling, postcard mailings and door knocking,
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Maintained current and accurate CRM database of prospective customers.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Facilitated new property listing to increase inventory.
  • Developed relationships with asset management companies and local builders to link affordable units and buyers.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Presented properties to potential buyers and addressed questions.

Plant Manager/ Manager/Supervisor/ Operations Spec

USPS
Various, IL/MO/KS/VT/NH
01.1986 - 10.2018
  • Developed and implemented successful strategies to optimize production efficiency.
  • Identified and resolved operational issues in a timely manner.
  • Monitored plant performance metrics, such as throughput, quality, cost, and safety.
  • Ensured compliance with all applicable laws and regulations.
  • Managed the daily operations of the plant, including scheduling personnel and equipment.
  • Planned and coordinated maintenance activities for the facility.
  • Established goals for improving productivity, product quality, safety standards.
  • Analyzed current production processes to identify areas of improvement.
  • Implemented new technologies or systems to improve efficiency and reduce costs.
  • Directed staff training initiatives to ensure adherence to established policies and procedures.
  • Supervised team members across multiple departments within the plant environment.
  • Maintained accurate records of employee attendance, overtime hours worked, inventory levels.
  • Performed root cause analysis on any process failures or customer complaints.
  • Assigned tasks to employees based on their skillset and experience level.
  • Negotiated contracts with vendors for materials needed for production operations.
  • Conducted regular meetings with department heads to review progress towards set objectives.
  • Collaborated with other managers across plants to share best practices.
  • Reviewed financial statements regularly to ensure budget targets were met.
  • Provided guidance and mentorship to team members on career development paths.
  • Created reports detailing plant performance indicators such as labor costs or output rate.
  • Facilitated communication between workers at different levels of the organization.
  • Oversaw employees and related programs to maximize team productivity and facility output.
  • Gave direction and leadership to all levels of employees and managers.
  • Reviewed quality control reports monitoring various aspects.
  • Met or exceeded target for on-time customer shipments.
  • Improved efficiency by minimizing downtime.
  • Oversaw production budget and approved expenditures to direct spending.
  • Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
  • Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.

Education

Illinois Real Estate License

Metro East Real Estate School
03-2019

Bachelor of Arts - Minor Economics

UMKC
10-2018

Associate of Arts - Economics

Southwestern Illinois College
06-1991

Associate of Science - Accounting And Business Management

Southwestern Illinois College
06-1991

High School Diploma -

Columbia High School
06-1980

Skills

  • Attention to Detail
  • Good Telephone Etiquette
  • Training & Development
  • Conflict Resolution
  • Process Improvement
  • Workflow Optimization
  • Incidents management
  • Data Analysis
  • Customer Retention
  • Inventory Management
  • Health and safety compliance
  • Labor Relations
  • Business Planning
  • Maintenance Planning
  • Customer Service
  • Contract Management
  • Production
  • Contract Negotiation
  • Financial Management
  • Performance monitoring
  • Troubleshooting and problem solving
  • High-pressure environments
  • Workforce Management
  • Stakeholder Relations
  • Schedule Management
  • Workforce training
  • Advanced training in [Software]
  • Assignment Delegation
  • Negotiation
  • Unsurpassed work ethic
  • Process flows
  • Team Building/Leadership
  • Planning and Implementation
  • Revenue Generation
  • Client Relations
  • Customer relations specialist
  • Customer Relationship Management (CRM)
  • Employee relations and conflict resolution

Certification

  • Licensed Realtor State of Illinois

Timeline

Realtor

Worth Clark Realty/ KWM / Coldwell Banker Brown
12.2018 - Current

Plant Manager/ Manager/Supervisor/ Operations Spec

USPS
01.1986 - 10.2018

Illinois Real Estate License

Metro East Real Estate School

Bachelor of Arts - Minor Economics

UMKC

Associate of Arts - Economics

Southwestern Illinois College

Associate of Science - Accounting And Business Management

Southwestern Illinois College

High School Diploma -

Columbia High School
  • Licensed Realtor State of Illinois
Madonna Herrmann