MADONNA RICE
PROSPER,TX
Summary
Experienced educational professional ready to contribute expertise to a new role. Skilled in providing engaging and well-organized learning experiences, ensuring a seamless transition for students. Strong emphasis on collaboration and adaptability to effectively address diverse classroom needs. Recognized for excellent communication skills and effective classroom management techniques.
Overview
10
10
years of professional experience
Work History
Substitute Teacher
ESS
02.2025 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Worked with special needs students.
Elderly Care
05.2023 - 06.2024
- Took sabbatical to provide elderly care / caretaking needs
Ultimate Staffing Services
10.2022 - 04.2023
- Company Overview: Temporary Agency, 4250 Fairfax Drive, Suite 600, Arlington, VA 22203 (703) 312-9091 arlington@ultimatestaffing.com
- Provided administrative work and excelled in customer relations
- Temporary Agency, 4250 Fairfax Drive, Suite 600, Arlington, VA 22203 (703) 312-9091 arlington@ultimatestaffing.com
Sales Associate (luxury)
Saks Fifth Avenue Off 5th
01.2015 - 12.2022
- Serves customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Works with sales team to collaboratively reach targets
- Consistently meets and exceeds personal quotas
- Provides Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Gains customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Built relationships with customers and community to promote long term business growth
- Trains new employees on customer service, money handling and organizing strategies
Community Manager
Regus
01.2017 - 12.2021
- Responsible for overseeing office with 300+ clients and virtual assistants
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration
- Developed, administered, and monitored automated systems for documenting and assessing client needs
- Performed clerical duties including mailing, filing, placing orders for office inventory, designing spreadsheets, floor plans, mail merges, and business templates
- Retained strong relationships that led to client acquisition, expansion, and referral
- Consistently motivated my team to create a great working environment to ensure customer satisfaction and retention
Education
Associates Degree - General Studies
Collin County Community College
Frisco, TXSkills
- PROFESSIONAL SKILLS
- Front Back End
- Microsoft Office Suite
- Maximo
- HTML
- Front Page
- JavaScript
- VB Lotus Notes
- Product and service sales
- Customer Service
- Team Management/Supervision
- Departmental Collaboration
- Administrative Duties
- Scheduling and Note-taking
- Project Management
- Analytical and Logical Thinking
- Bookkeeping
- Client Relations
- Articulate and Persuasive
- 501 C - organization
- Position: (Public Relations)
- Baltimore, MD
- Classroom management
- Adaptable
- Student engagement
- Positive reinforcement
- Behavior management
- Relationship building and management
Timeline
Substitute Teacher
ESS
02.2025 - Current
Elderly Care
05.2023 - 06.2024
Ultimate Staffing Services
10.2022 - 04.2023
Community Manager
Regus
01.2017 - 12.2021
Sales Associate (luxury)
Saks Fifth Avenue Off 5th
01.2015 - 12.2022
Associates Degree - General Studies
Collin County Community College
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