Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

MADOUNA FAM

Lakeland

Summary

PROFESSTIONAL SUMMARY I am a highly motivated professional with strong work ethics and the desire to make a positive impact in any professional environment. I bring diversity of skills and professional experience. I enjoy working with a team or individually because both provide knowledge and enhance my skills professionally and personally.

Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.



Overview

16
16
years of professional experience

Work History

Dental Assistant

Theodore Grellner Dental Clinic
05.2022 - 10.2022
  • Patient care, insurance verification, patient registration and office tasks
  • Explaining to patients their treatment plan, covering pre-op and post-op instructions
  • Recognized for my productivity and patient care relations
  • Attended surgeries with the Doctor and was the responsible person for patient air way during surgeries and different times was the assistant during the surgery
  • Draw blood samples before surgeries and running samples in the centrifuge because the plasma was used to increase the recovery time
  • Accustomed to working with physicians and healthcare professionals.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared dental rooms and materials.
  • Contributed to a positive work environment by collaborating effectively with the dental team members.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Ensured patient safety by strictly adhering to infection control protocols during all dental treatments.
  • Accurately entered patient clinical data into computer to update charts.
  • Assisted dentists in performing comprehensive oral examinations, contributing to the detection of early signs of dental issues.
  • Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.
  • Kept work areas clean, sanitized and organized to minimize infection risk.
  • Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their wellbeing.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Improved patient comfort by providing gentle and compassionate care during dental procedures.
  • Enhanced patient satisfaction with thorough post-treatment instructions and follow-up calls.
  • Promoted oral health education among patients through engaging demonstrations on proper brushing and flossing techniques.
  • Streamlined office operations by efficiently organizing and maintaining dental instruments and equipment.
  • Assisted in creating customized treatment plans based on each patient''s unique needs, fostering increased case acceptance rates.
  • Reduced appointment wait times through diligent scheduling management and prompt communication with patients.
  • Continuously improved clinical skills through participation in professional development seminars, staying current on best practices within the dental field.
  • Strengthened patient trust and satisfaction by consistently delivering compassionate care and attention.
  • Provided support during dental procedures to improve patient outcomes and efficiency.
  • Maintained sterilization of instruments and cleanliness of treatment areas, ensuring safe environment for both patients and staff.
  • Improved treatment outcomes with diligent assistance during complex dental procedures.
  • Removed sutures after surgeries
  • Maintained patient airway during surgery

Medical Assistant

Bay Dermatology and Cosmetic Surgery
04.2017 - 10.2018
  • Taking vitals, notating patient history and chief complaint assisted the Doctors during surgery, explained to patients the procedures and explained after surgeries wound care
  • Authorizing medication requests, removed stitches
  • Administered laser treatments
  • Drawing blood and placing samples in the centrifuge and running blood test to detect certain diseases while patients are in office.Patient registration and office task
  • Sterilized instruments
  • Inventory count and re-ording,I worked 32 hours a week.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Improved clinical workflow with introduction of electronic health records system.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Medical Assistant

Gastro Fl, Westchase
09.2015 - 04.2017
  • Performed all, duties such as, assisting in ultroid procedures, patient history ,vitals, Insurance verification, explaining to patient’s different procedures and the different cost, answering phone calls, patient care, entering patient’s information through e-clinical program, and explaining to patients the pre-op and post -op to their procedures
  • I worked 40 hours a week.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Improved clinical workflow with introduction of electronic health records system.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.

Front Office Assistant

Florida Spine Institute
03.2010 - 09.2015
  • Patient care, insurance verification, patient registration and office tasks
  • Explaining to patient’s different procedures the institute does
  • Recognized by my institute for my productivity and patient care relations
  • Employee of the month
  • Accustomed to working with physicians, healthcare professionals
  • I worked 40 hours a week.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Reviewed and updated customer information in database for accuracy.
  • Increased client retention by providing exceptional service while managing check-in and check-out processes.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.
  • Supported staff members with administrative tasks, improving productivity across various departments.
  • Updated client databases regularly while maintaining accuracy in contact details comprehensively.
  • Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
  • Resolved conflicts professionally and efficiently, fostering a positive workplace atmosphere.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
  • Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Facilitated seamless communication between departments by routing calls and relaying messages accurately and in a timely manner.
  • Provided training support for new hires, contributing to their successful integration into the team environment.
  • Made accurate cash deposits successfully under tight deadlines ensuring proper handling and processing of company funds.
  • Assisted with event coordination, ensuring successful execution of internal and external events.
  • Enhanced office efficiency by organizing and maintaining filing systems for critical documents.
  • Improved team morale and office culture by recognizing birthdays and special events, fostering sense of community.
  • Contributed to office sustainability efforts by implementing recycling and energy-saving initiatives.
  • Supported billing and accounting processes, contributing to financial health of office.
  • Facilitated communication between patients and healthcare professionals to ensure timely and accurate information exchange.
  • Facilitated smoother daily operations by coordinating meeting schedules and room bookings.
  • Contributed to positive first impression of office by greeting visitors warmly and professionally.
  • Assisted in preparation of reports and presentations, enabling more informed decision-making processes.
  • Increased office productivity with maintenance of office equipment and timely ordering of supplies.
  • Enhanced patient experience by providing helpful information and answering queries with empathy and professionalism.
  • Streamlined administrative workflows by adopting new software tools and technologies.

Phlebotomist

Bay Pines VA Hospital
01.2010 - 04.2010
  • Performed phlebotomy on patients for analysis, medication purpose
  • Assembled equipment such as tourniquets, needles and disposable containers
  • Blood collection devices, gauze, cotton and alcohol for specific procedures
  • Prepared patients for procedures
  • Blood storage for subsequent processing
  • Blood testing
  • Operated manual and automatic laboratory equipment to make qualities and quantities analysis of specimen
  • Calibrated, and performed routine maintenance on equipment to ensure proper function
  • Sterilized instruments supplies and equipment
  • Maintained inventory of supplies and reorder.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.

Pharmacy Technician

Sam’s Club Pharmacy
06.2009 - 03.2010
  • Receive and verify prescriptions, repair medication for clients
  • Patient paperwork, verifying insurance coverage, handling insurance claims
  • Inventory, medication stock
  • Retrieve, count, pour, weigh, measure and mix medication for the prescriptions
  • Establish, maintain patient profiles, and repair insurance claim forms
  • Prescription inventory
  • Manage cash register
  • Answering patient questions
  • I worked 30 hours a week.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collected co-payments or full payments from customers.

Pharmacy Technician

CVS Pharmacy
02.2007 - 06.2009
  • Retrieve prescription order
  • Measuring, weigh medication and mix medication
  • Creating prescription medication, repair insurance forms
  • Inventory of medications
  • Answering phones, prescription accuracy
  • Created prescription labels
  • I worked 30 hours a week.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Education

Expanded Functions Dental Assistant Certification -Pending Dental Radiology Certification-Pending Medical Readiness program - Dental Assistant

Academy For Dental Assistants St
St Petersburg Fl
02-2025

No Degree - Science Courses

Medical Readiness
Online
2024

No Degree - Science

University of South Florida
Tampa, FL
07-2022

Bachelor’s degree - Psychology

University of South Florida
2020

AA degree -

ST. Petersburg College
2016

Skills

  • Dental impressions
  • Medical terminology knowledge
  • Confidentiality and HIPAA
  • Dental radiography
  • Medical terminology
  • File organization
  • Order of draw
  • Workflow optimization
  • Digital X-ray proficiency
  • Vital sign monitoring
  • Problem-solving skills
  • Patient care
  • Answering patients questions
  • Equipment sterilization
  • Time management
  • Specimen handling
  • Medication dispensing
  • Treatment room setup
  • Administrative skills
  • Prescription filling
  • Sample and specimen collection
  • X-ray processing
  • Clinical documentation
  • Cash handling
  • Butterfly needle technique
  • Scheduling appointments
  • Direct patient care

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Reduced turnaround time on lab results .
  • Recognized for going above and beyond the call of duty.
  • Supervised team of 6 staff members.


Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Dental Assistant

Theodore Grellner Dental Clinic
05.2022 - 10.2022

Medical Assistant

Bay Dermatology and Cosmetic Surgery
04.2017 - 10.2018

Medical Assistant

Gastro Fl, Westchase
09.2015 - 04.2017

Front Office Assistant

Florida Spine Institute
03.2010 - 09.2015

Phlebotomist

Bay Pines VA Hospital
01.2010 - 04.2010

Pharmacy Technician

Sam’s Club Pharmacy
06.2009 - 03.2010

Pharmacy Technician

CVS Pharmacy
02.2007 - 06.2009

Bachelor’s degree - Psychology

University of South Florida

AA degree -

ST. Petersburg College

Expanded Functions Dental Assistant Certification -Pending Dental Radiology Certification-Pending Medical Readiness program - Dental Assistant

Academy For Dental Assistants St

No Degree - Science Courses

Medical Readiness

No Degree - Science

University of South Florida

Similar Profiles

CREATE PROFILE
MADOUNA FAM