Summary
Work History
Education
Skills
Timeline
Generic

Madride Louis

Kent,WA

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Hotel Front Desk Clerk

L-Mayah Hotel
07.2017 - 05.2019
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Streamlined reservations process for improved accuracy and guest experience.

Mortician

Entreprise Funeraire
03.2005 - 11.2007
  • Reduced costs by negotiating contracts with suppliers for caskets, urns, and other necessary materials.
  • Provided consistent communication between clients and staff members throughout the planning process for a smooth experience during difficult times.
  • Ensured compliance with all state and federal regulations for funeral home operations.
  • Streamlined office procedures for greater efficiency in scheduling appointments and managing client communications.

Education

Bachelor of Arts - Personal And Culinary Services

Maison Menagere Anne-Marie Desvarieux
Port-au-Prince, Haiti
01.2004

High School Diploma -

Institution Secondaire Gerard Gourgue
Port-au-Prince, Haiti
07.2000

Skills

  • Customer Service
  • Payment handling
  • Welcoming guests
  • Teamwork orientation
  • Speak Haitian Creole and French

Timeline

Hotel Front Desk Clerk

L-Mayah Hotel
07.2017 - 05.2019

Mortician

Entreprise Funeraire
03.2005 - 11.2007

Bachelor of Arts - Personal And Culinary Services

Maison Menagere Anne-Marie Desvarieux

High School Diploma -

Institution Secondaire Gerard Gourgue

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Madride Louis