Compassionate and results-driven professional with four years of experience in logistics, inventory management, and team leadership. Known for practicing empathy, inclusion, and respect in all interactions, fostering positive and collaborative environments. Proven track record in streamlining processes, empowering teams, and enhancing customer satisfaction. Skilled in creating sustainable operational strategies, with a focus on safety, adaptability, and clear communication. Passionate about serving as an ambassador for organizational missions and dedicated to supporting programs that drive positive change.
• Led a diverse team in managing product lifecycle processes, fostering a positive and inclusive work environment that emphasized respect and teamwork.
• Conducted routine inventory checks and quality inspections to ensure standards met organizational requirements, promoting safe and ethical practices.
• Designed and implemented efficient storage procedures and property handling systems, enhancing service reliability and teamwork.
• Maintained and organized secure, sensitive, and classified items, upholding strict operational safety and confidentiality.
• Ensured accurate recordkeeping and timely correction of discrepancies to support transparency and collaboration across teams.
• Supported a compassionate, customer-centric approach by actively addressing and resolving logistical issues with empathy and attentiveness.
• Organized schedules and coordinated with team members to meet operational demands, while building an inclusive work culture.
• Maintained accurate and detailed metrics and process documentation, promoting clarity and support within cross-functional teams.
• Collaborated closely with managers and coworkers to solve work-related challenges, enhancing group problem-solving and inclusion.
• Monitored and directed logistics operations, consistently applying strong organizational skills to juggle multiple tasks and deadlines.
Empathy-Based Leadership: Demonstrates kindness, respect, and inclusion in every interaction, fostering supportive environments and resolving conflicts with compassion
Team & Volunteer Empowerment: Skilled in leading teams and volunteers, maximizing individual strengths to enhance organizational capacity and cultivate a positive work culture
Customer-Centric Communication: Strong verbal and written communication skills, ensuring clear, respectful, and supportive interactions with customers, colleagues, and community partners
Operational Efficiency & Process Improvement: Expertise in ERP, WMS, and IMS systems with a focus on inventory management and developing streamlined processes to increase efficiency
Data Analysis & KPI Development: Proficient in Excel, including VLOOKUP, HLOOKUP, and Pivot Tables, to drive data-informed decision-making and continuous improvement
Safety & Compliance: Committed to maintaining safe workplaces, modeling and enforcing best practices in safety, and addressing hazards proactively
Adaptability & Problem-Solving: Flexible and resourceful, with a proactive approach to managing multiple priorities and resolving challenges effectively
Animal Welfare Awareness: Familiar with humane handling and ethical assessment of sensitive materials, ensuring respect and care in all operations